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 Post subject: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:02 
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Joined: May 25th, 2015, 13:08
Posts: 4
Location: el salvador
I have a seagate 7200.12 500gb model st500dm002 with firmware JC4B, it shows on boot up and bios but only shows 3.7gb of capacity and it makes a clicking noise, in windows you can see it in disc management but you cant do nothing, I want to recover the files but idk if this is a firmware failure or a physical failure, I have ordered a pcb with the same firmware from an identical hard drive but some people say this doesn't work aswell, I was thinking on buying an RS232 to usb and try to fix it with the LBA 0 method but I think this couldn't work for me too.

Some background: the drive just stopped working inside the computer, it didnt boot and thats it.

I need help, I will post some pictures later of how it shows when booting maybe it could help!

What kind of error my hard drive could have? I haven't found anything on google or a similar error.


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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:12 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Bad heads and/media damage.

99.9% nothing to do with PCB or firmware, given the symptoms and clicking.

End of the road for DIY :-(

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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:15 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
pcimage wrote:
Bad heads and/media damage.

99.9% nothing to do with PCB or firmware, given the symptoms and clicking.

End of the road for DIY :-(


+1


symptom suggest a physical failure. pcb fault is very unlikely.

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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:44 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
pimpizzle wrote:
I have a seagate 7200.12 500gb model st500dm002 with firmware JC4B, it shows on boot up and bios but only shows 3.7gb of capacity and it makes a clicking noise, in windows you can see it in disc management but you cant do nothing, I want to recover the files but idk if this is a firmware failure or a physical failure, I have ordered a pcb with the same firmware from an identical hard drive but some people say this doesn't work aswell, I was thinking on buying an RS232 to usb and try to fix it with the LBA 0 method but I think this couldn't work for me too.

Some background: the drive just stopped working inside the computer, it didnt boot and thats it.

I need help, I will post some pictures later of how it shows when booting maybe it could help!

What kind of error my hard drive could have? I haven't found anything on google or a similar error.


sir ,
Clicks 11 Times And then Spins Down ? .

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:48 
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Joined: May 25th, 2015, 13:08
Posts: 4
Location: el salvador
Amarbir wrote:
pimpizzle wrote:
I have a seagate 7200.12 500gb model st500dm002 with firmware JC4B, it shows on boot up and bios but only shows 3.7gb of capacity and it makes a clicking noise, in windows you can see it in disc management but you cant do nothing, I want to recover the files but idk if this is a firmware failure or a physical failure, I have ordered a pcb with the same firmware from an identical hard drive but some people say this doesn't work aswell, I was thinking on buying an RS232 to usb and try to fix it with the LBA 0 method but I think this couldn't work for me too.

Some background: the drive just stopped working inside the computer, it didnt boot and thats it.

I need help, I will post some pictures later of how it shows when booting maybe it could help!

What kind of error my hard drive could have? I haven't found anything on google or a similar error.


sir ,
Clicks 11 Times And then Spins Down ? .


I haven't count how many times it clicks, but what if it clicks 11 times and spin down? its completely dead or something?


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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:54 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
if data is important, send it to DR company.
DIY is not an option here.
sorry.

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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 14:58 
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Joined: May 25th, 2015, 13:08
Posts: 4
Location: el salvador
chinopk wrote:
if data is important, send it to DR company.
DIY is not an option here.
sorry.


what places do you suggest for DR?

I need a place that accept international DR service 'cause I live outside US.


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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 15:36 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
there are experienced GURUs here on this forum.

"jono-ats" USA http://www.datasaversllc.com
"northwind" Greece http://www.northwind.gr
"pcimage" UK http://www.pcimage.co.uk
"Dr-Kiev" UAE http://angeldatarecovery.com

sorry If i miss someone.

If you are willing to ship your drive to us in Turkey : https://www.guiderecovery.com, we would also love to help you on this one.

hope it will help.
good luck

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 Post subject: Re: Seagate 7200.12 500GB ST500DM002 F/W: JC4B problems!
PostPosted: May 25th, 2015, 16:02 
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Joined: May 25th, 2015, 13:08
Posts: 4
Location: el salvador
chinopk wrote:
there are experienced GURUs here on this forum.

"jono-ats" USA http://www.datasaversllc.com
"northwind" Greece http://www.northwind.gr
"pcimage" UK http://www.pcimage.co.uk
"Dr-Kiev" UAE http://angeldatarecovery.com

sorry If i miss someone.

If you are willing to ship your drive to us in Turkey : https://www.guiderecovery.com, we would also love to help you on this one.

hope it will help.
good luck


Well I guess this is the only option I have, how much would cost for data recovery and including shipping too?


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