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 Post subject: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 11:48 
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Joined: April 3rd, 2015, 4:26
Posts: 60
Location: Germany
Hi,

I have a Seagate ST9320423AS D005 from a Dell Notebook. The Notebook won't boot from this device.

I checked the HDD with my PC with CrystalDiskINfo and get not the correct information. It says, that the size ist only 8,4GB. If I check it with R-Studio (Hex/text), I only can see 000000000 at all the sectors. R-Studio needs round about 5 Minutes to open this Windows.
The Filescan with R-Studio won't find anything. After 10 Minutes its blinking the first field without results.
Then I tried to create a RAW Image of this HDD, but its known as LBA 0.

I added some pics. Its easier for me than to write it in english.
Is it a LBA 0 problem? How can I solve this with the Seagate HDD.

best regards
Fabian


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 12:20 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
8,4 GB means that heads can't load correctly Service Area on drive surface for some reason, maybe heads are faulty or it could be firmware issue or even sometimes bad PCB.
Computer bios is loading only PCB factory alias, not SA.

Can you hear drive spinning?
Do you hear about 10 head clicking sounds and after that motor spins down?
Or do you hear normal sounds (head calibration and motor stay on) ?

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 12:26 
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Joined: April 3rd, 2015, 4:26
Posts: 60
Location: Germany
I can hear it spinning.
normal sounds (head calibration and motor stay on)


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 12:32 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
hmmm very likely it's firmware problem dealing with translator issue, usually when that happens is because surface is full of bad sectors.
I would check first if defects list are loaded correctly or not in terminal.
Do you have TTL adapter to check it ?

After checking defect list i would backup SA modules (you need special equipment for this) and then try regenerating translator, after that drive should get recognized correctly (full capacity). After all this i would begin cloning surface.

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 14:26 
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Joined: April 3rd, 2015, 4:26
Posts: 60
Location: Germany
I dont have a TTL Adapter right now. But i can order one.
Does it matter if its a USB or a RS232 Adapter?


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 15:58 
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Joined: December 29th, 2011, 2:11
Posts: 190
Location: egypt
also not bad head
why all comments bad head ?
this is simple case

and @fabianf
if you interest buy TTL
then pm me
i will solve to you by remote Team viewer

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http://www.hpwlab.com


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 26th, 2016, 16:19 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
fabianf wrote:
Does it matter if its a USB or a RS232 Adapter?

The question is if you have an RS232 port on your computer, I would say go for a USB, since there is computers who don't have this port (RS232)


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 27th, 2016, 14:54 
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Joined: October 5th, 2015, 18:53
Posts: 488
Location: US
If data is valuable - I would suggest to go to pro. You can use help from hpw333, but there is high chance that he can't help you or he will help to make drive alive but it will die soon when you will try to copy data.


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 29th, 2016, 18:03 
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Joined: April 3rd, 2015, 4:26
Posts: 60
Location: Germany
OK, i connected now the HDD with putty. TTL Adapter needs 2 days to ship. So I'm sorry that I cant message earlier.


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 Post subject: Re: Seagate ST9320423AS D005 won't recogniced complete
PostPosted: June 30th, 2016, 16:37 
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Joined: April 3rd, 2015, 4:26
Posts: 60
Location: Germany
Hi,

today i was reading a lot about the terminalcommands.

The HDD is now recognized by BIOS and Windows, also I can see the Partitions. Im imaging the disk now. I think its done in 1 or 2 days.

best regards
Fabian


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