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The information that we had provided was based on the screenshots you had shared. If you'd like detailed information about the diagnostics, we suggest you check the documentation of the software manufacturer. Since we do not rely on diagnostics done by third-party applications, we are unable to give you more information on whether the values represent the actual condition of the drive.
This is nonsense. SMART data are vendor specific, so "detailed information about the diagnostics" can only be provided by the manufacturer. That's why I posted Seagate's own documents.
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Additionally, SMART attributes are not applicable to external drives connected via USB.
More nonsense.
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Since you have already run tests using Seatools, we believe the drive to be functional.
SeaTools is a pass-or-fail diagnostic. If a drive is limping, it will still pass. In fact I have seen drives with 2000 bad sectors which still get the "all OK" from SeaTools.
Seagate has a much better suite of tools called the SeaChest Utilities. Seagate Support should have made you aware of them. Maybe they don't want you to know?
All SeaChest Utilities User Guides:
http://support.seagate.com/firmware/usb ... r_faq.htmlSeaChest / SeaTools / openSeaChest / README.md:
https://github.com/Seagate/ToolBin/archive/master.zip