Hi,

I have some HGST HUS726020ALE610 SATA drives on firmware version APGNT907 that have become problematic as they age. The drives have a propensity to hard reset their SATA connections during read/write operations despite not having any concerning SMART data. This appears to be a firmware bug as I see some OEM-specific versions of this drive (e.g. Dell HUS726020ALA610) have had firmware updates released to correct this behavior.

I see firmware version APGNTD05 is posted to HDDGuru for the HUS726020ALE610. How can I go about updating this model drive from APGNT907 to APGNTD05?

Thanks!

you cannot change the FW on hard drive

Hi,

we also see problems with HGST HUS726060ALE610 drives and I'm curious if you found a solution.

7 out of 24 drives "failed" within a day. SMART looks fine and we managed to image one of the drives with ddrescue. 100%, no problem.
The drives in question reset the SATA connection after ~33 minutes not matter what. Then we have to power-cycle them and they work fine again for 33 minutes.

So it seems like they have issues with the controller/firmware after 7 years of use and since they were installed the same day, the remaining disks may fail the same way soon. We never heard of anything like that and don't know how common FW bugs are.

Cheers

Updating is very easy, just use wdckit

Thanks, the update was successful but the problem could not be resolved.