MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]


Switch to mobile style


Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Western Digital HUS726T6TALE604 not spinning
PostPosted: October 8th, 2025, 11:31 
Offline

Joined: October 8th, 2025, 11:07
Posts: 2
Location: Canada
Hello everyone. Last week the PSU in my fileserver starting acting up so the server was shutting down every 10 or 15min. The failure seem to have hit 6 of my 8 drives. The drives are not spinning anymore. They all have the same board like in the picture. They all have a identical fault. What is weird is that the two surviving drives are more recent with pcb made in Taiwan and the 6 faulty ones have pcb made in China and are two year older

-As of now I have tested the fuses and diodes near the power connector. They all tested good.
-I also tested the voltage at the input and output of both E-Switch and I got 12v and 5v at input and output pins.
-Just for testing I try swapping a good board from a spare drive I have. Same model. Drive spin with the good board but since I didn't swap BIOS chips it is not recognize by the computer.

Can someone guide me to what else I could test on the board. Thank you :)


Attachments:
20251007_083126.jpg
20251007_083126.jpg [ 1005.88 KiB | Viewed 373 times ]
Top
 Profile  
 
 Post subject: Re: Western Digital HUS726T6TALE604 not spinning
PostPosted: October 8th, 2025, 15:03 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
I'm wondering whether the non-volatile cache (if it exists) in the ROMs is corrupt? Modern drives incorporate power loss data protection, and data is backed up in NVcache. I don't know whether your model is one of these. Another complication is that some models have unique keys in the MCU, which means that you would need to transfer both the MCU and the ROMs to a donor PCB, if you decide to go down that path.

On the hardware side, my next step would be to measure the voltages around the SMOOTH motor controller.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Western Digital HUS726T6TALE604 not spinning
PostPosted: October 8th, 2025, 15:14 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
Measure the voltages at the marked locations. In some cases I've boxed the entire component because I can't tell which end is grounded.


Attachments:
0B36131_SMOOTH.jpg
0B36131_SMOOTH.jpg [ 1.05 MiB | Viewed 355 times ]

_________________
A backup a day keeps DR away.
Top
 Profile  
 
 Post subject: Re: Western Digital HUS726T6TALE604 not spinning
PostPosted: October 9th, 2025, 10:43 
Offline

Joined: October 8th, 2025, 11:07
Posts: 2
Location: Canada
Here are the voltage readings from each location.


Attachments:
0B36131_SMOOTH~2.jpg
0B36131_SMOOTH~2.jpg [ 537.9 KiB | Viewed 318 times ]
Top
 Profile  
 
 Post subject: Re: Western Digital HUS726T6TALE604 not spinning
PostPosted: October 10th, 2025, 0:22 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
Those voltages seem OK, although I confess that I don't understand the function of all of them. The fact that the -3V supply for the preamp is present would suggest that the MCU is talking to the SMOOTH motor controller, so the digital logic seems to be working.

Can you measure those same voltages on your working donor PCB?

_________________
A backup a day keeps DR away.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 48 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group