2 ST31000340AS 1TB are Invalid Warranty Products ?

[shaka]

please someone help me here i have 2 seagate ST31000340AS 1TB when i check for Warranty Status at seagate website i get message says ' Invalid Warranty Products' its only 6 month old how come ?

[shaka]

both are not working they do not power up so i need to rma but no valid warranty.

[hddguy]

Phone Seagate directly and ask someone at customer service.

[shaka]

i will call them but there is no uk phone number.

[hddguy]

Maybe someone here can give you a number, Im sure there are engineers here from seagate. Or alternatively, is there a US numbher that can be called?

[HDD Spaz]

Im sure they are based in Ireland.

[hddguy]

Im sure they are based in Ireland.

I know maxtor were based there, but not so sure if Seagate stayed there when they bought maxtor

[dick]

Seagate warranty claims I think are handled through the centre in Holland. You can phone them. UK customers can send their rma items to the collection centre in Derby.

[rchadwick]

Are you sure they aren't OEM drives?