ST3500830AS won't spin up OK, recording attached

[mediaman]

The 12V line shows about 1A except a dip to 0 as it attempts a restart. The 5V line about 250mA. According to the client the disk was taken from a Mac, attempted to plug it into a PC, then back to the MAC. The disk was looked at by another recovery firm but is unopened.

I have little experience with Seagate, but it sounds like a stuck spindle to me. Looking at what happened to the disk though I am doubting the PCB, but it "looks" fine.

Thanks!

Attachments

Recording11.zip

(523.71 KiB) Downloaded 355 times

[HDD Spaz]

Seized Spindle. Do a platter swap. Data should be fine.

[beto]

Yes sounds like spindel stuck, jammed or could be a head sticktion too, need´s to check inside

Regards

[pcimage]

Sounds like spindle to me too.

Very common on these.

Sean

[mediaman]

thanks for the help guys, will take a peak if/when client accepts quote

[hddguy]

thanks for the help guys, will take a peak if/when client accepts quote

If your not familiar with this fault and the platter swap procedure for this disk with spacers, then my advice would be to outsource, or practice on some dead donors.

[HDD Spaz]

If the client does not accept quote, practice on it anyway

Only kidding.

[mediaman]

well, i am half hoping its sticktion... if it is really a stuck spindle I will practice like crazy first. outsourse will not be an alternative for this client "as his data is not worth THAT much" ehehehhe (ever heard that before?)

[pcimage]

Where are u based?