Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
December 3rd, 2008, 14:41
Hi All,
After leaving my Seagate Doctor in the box after a frustrating experience with it some months ago, I finally took it out and gave it one more chance........
I have a couple of Momentus 5400.3 160GB's from a HP Laptop (Set as a stripe!).
I imaged the first with Deepspar 100% (some bad sectors but DS sorted that as one might expect).
I updated Salavation to the latest version and hooked up the drive. It was showing CE Log errors in the terminal report). My PCI version of PC3K tried to image it but it was painfully slow (256 sectors every 10 seconds). Backup up the FW and clicked the CE Log Repair button. It did its work but the drive stayed in the same condition. Next time I used the CE Log Remove button.
I powered down and hooked up to PC3K DE and to my pleasant surprise......it was imaging beautifully! Drive is now imaging perfectly with Deepspar.
I'm happy I gave the tool a second chance and well done to Salvation for a quality update! Keep up the good work! Looking forward to repairing a 7200.11 soon!
December 3rd, 2008, 15:35
Good to know, thanks for share u experience,
December 3rd, 2008, 15:40
I did just the same with a 7200.10 500Gb the other day, Salvation Tool fixed the CE log problem but only till power off.
But I just disconnected the SATA signal cable after applying the fix, and plugged into the PC's SATA port. Picked up the drive straight away as was able to drag all the data off.
Just need the 7200.11 tool to fix "LED 000000CC" error, and I'll be very happy!
December 3rd, 2008, 18:22
pcimage wrote:Just need the 7200.11 tool to fix "LED 000000CC" error, and I'll be very happy!
It worked fine on mine...
December 4th, 2008, 5:20
pcimage wrote:I did just the same with a 7200.10 500Gb the other day, Salvation Tool fixed the CE log problem but only till power off.
But I just disconnected the SATA signal cable after applying the fix, and plugged into the PC's SATA port. Picked up the drive straight away as was able to drag all the data off.
Just need the 7200.11 tool to fix "LED 000000CC" error, and I'll be very happy!
I had the same problem, I asked SD about it and they told me this is 'normal operation of 7200.11'. Couldnt really help much. I tried a second time, this time when I entered 'Z' command it worked fine. First time I entered a small 'z', maybe this made a difference?
December 4th, 2008, 7:19
Update.
After confirmation from drccsc that his worked I tried mine again.
Followed the procedure for "drive stays busy", it sorted that.
Then the procedure for "LBA0" - It started the process that and failed with a "???87" error (useful).
So I power switched and tried again, it got a bit further. Then tried again and got "completed". Sure enough the drive is accessable with full LBA.
Now, I've had this before where it appears fixed and on powering down the error manifests itself again. So I've pulled out the SATA connector and connected the drive to a SATA port on the PC. Voila!!! Data!!
Imaging now

Many thanks Salvation for the update!! Keep up the good work!
Cheers
Sean
December 4th, 2008, 14:44
Good to hear.
I did notice that whatever the LBA 0 fix is, it is transmitted to the drive over the sata interface rather than the serial. I initially attempted to repair one without the sata interface plugged in and got the ???87? error sean mentioned, then it worked fine when I plugged in the sata cable.
December 8th, 2008, 2:50
drccsc wrote:Good to hear.
I did notice that whatever the LBA 0 fix is, it is transmitted to the drive over the sata interface rather than the serial. I initially attempted to repair one without the sata interface plugged in and got the ???87? error sean mentioned, then it worked fine when I plugged in the sata cable.
ok what is "drccsc" and could i try it to may ST3320613AS 0LBA-s, where to buy?
December 8th, 2008, 4:34
gsustek wrote:drccsc wrote:Good to hear.
I did notice that whatever the LBA 0 fix is, it is transmitted to the drive over the sata interface rather than the serial. I initially attempted to repair one without the sata interface plugged in and got the ???87? error sean mentioned, then it worked fine when I plugged in the sata cable.
ok what is "seagate salvation tool" and could i try it to may ST3320613AS 0LBA-s, where to buy?
December 8th, 2008, 5:20
gsustek - Salvation Data offers a $2000 suite of hardware and software called HD Doctor Suite. One of its components is called Seagate HD Doctor. You may or may not be able to purchase it by itself for $500.
My recommendation for you would be to work with a local data recovery professional who has this tool and the knowledge how to repair SA on Seagate drives. Specify your budget and see if anyone can take you up on your offer.

From experience, I can tell you that SD software is not very intuitive and the manual does not explain everything it should.
December 18th, 2008, 4:41
Dear friends,
I am so glad to hear this. We will work harder and follow the free update policy all the time.
Thank you for your appreciation.
Regards
Laura
December 18th, 2008, 5:48
For gsustek's case I think it's not worth to buy a tool to fix just one drive... when a local DR can do it.
And of course no one is going to teach how to use third party SW/HW.
Anyway...
December 22nd, 2008, 22:45
PC3000 UDMA also has this remove "Add to pending" feature - just need to check Utility actions on DE start up.
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