Question for Seagate Wizards

[jono-ats]

I've got a 160 GB Seagate Venus (Momentus 2.5"). I was able to image a small amount of the drive and then it would fail to come ready. I had made a heads map previously. Regardeless of which head I turn on, the drive will come ready but not read (goes into BSY mode). Here is a bit of the log.

Any ideas what the problem is and where to go from here? Thanks in advance.


(P)
Load Retrys Happened 4 SATA Reset
$($10A2E,1587F,001F,01,82,70,FF)(R70X:89,35,1F,31,02,89,35,1F,31,02,0009,0000)(R70X:89,35,1F,31,02,89,35,1F,31,02,000A,0000)HM SFI
$($01FF3,1587F,001F,01,23,70,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,000B,0000)HM (R70X:89,35,1F,31,02,89,35,1F,31,02,000C,0000)HM SFI
$($015F1,1587F,001F,01,5C,08,E8)$($015F1,1587F,001F,01,5F,08,E8)$($015F1,1587F,001F,01,62,08,E8)$($015F1,1587F,001F,01,62,08,E8)(R70X:89,35,1F,31,02,89,35,1F,31,02,000D,0000)HM SFI
!
(P)
Load Retrys Happened 2 SATA Reset
$($10E0D,01C8A,F7DD,01,41,10,FF)(R70X:89,35,1F,31,02,89,35,1F,31,02,000E,0000)(R70X:89,35,1F,31,02,89,35,1F,31,02,000F,0000)HM SFI
$($014AF,01C8A,F7DD,01,38,30,CB)(R70X:89,35,1F,31,02,89,35,1F,31,02,0010,0000)HM SFI
!
AT Er 00 Nwt Er 43 RdWr 0000a.01.0099
ATA St d0 Er 00 Op 20 e, 000db24,64 58 00
Niwot: 0000da0b 18 0000da0b.0.000 8000 23f1 1400 0000
DiskAccess ReadSector EC=47 at 00000a.01.0099
$($109ED,01C93,0000,01,79,34,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,0011,0000)HM SFI
!
$($10A42,01C93,0000,01,92,08,B3)$($10A42,01C93,0000,01,92,08,B3)$($10A42,01C93,0000,01,98,08,47)$($10A42,01C93,0000,01,98,08,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,0012,0000)SFI
AMR

CE Log ErrCode=43 LBA=db2f Type=6b$($10A03,01C8A,F7DD,01,18,38,8B)(R70X:89,35,1F,31,02,89,35,1F,31,02,0013,0000)SFI
AMR
AT Er 00 Nwt Er 43 RdWr 0000a.01.009b
ATA St d0 Er 00 Op 20 e, 000db24,64 56 00
Niwot: 0000db30 18 0000db30.0.000 8000 2516 1400 0000
DiskAccess ReadSector EC=43 at 00000a.01.009b
$($109EC,01C93,0000,01,9F,38,8C)(R70X:89,35,1F,31,02,89,35,1F,31,02,0014,0000)SFI
AMR
$($10A40,01C93,0000,01,73,38,34)(R70X:89,35,1F,31,02,89,35,1F,31,02,0015,0000)SFI
AMR
$($18D4A,01C93,0000,01,57,38,34)(R70X:89,35,1F,31,02,89,35,1F,31,02,0016,0000)HM SFI
!

CE Log ErrCode=43 LBA=db31 Type=6b$($10A03,01C8A,F7DD,01,2E,34,7C)(R70X:89,35,1F,31,02,89,35,1F,31,02,0017,0000)SFI
AMR
$($18D4B,01C8A,F7DD,01,1B,34,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,0018,0000)SFI
AMR
AT Er 00 Nwt Er 43 RdWr 0000a.01.00a1
ATA St d0 Er 00 Op 20 e, 000db24,64 50 00
Niwot: 0000db32 18 0000db32.0.000 8000 2518 1400 0000
DiskAccess ReadSector EC=43 at 00000a.01.00a1
$($109EC,01C93,0000,01,9F,38,2E)(R70X:89,35,1F,31,02,89,35,1F,31,02,0019,0000)HM SFI
!
$($10A40,01C93,0000,01,73,38,30)(R70X:89,35,1F,31,02,89,35,1F,31,02,001A,0000)SFI
AMR

CE Log ErrCode=43 LBA=db37 Type=6b$($10A21,10A03,0000,01,30,70,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,001B,0000)SFI
AMR
$($10A03,01C8A,F7DD,01,93,34,37)(R70X:89,35,1F,31,02,89,35,1F,31,02,001C,0000)SFI
AMR
$($18D48,01C8A,F7DD,01,1C,08,2A)$($18D48,01C8A,F7DD,01,1C,08,2A)(R70X:89,35,1F,31,02,89,35,1F,31,02,001D,0000)HM SFI
!
$($01C8A,01C8A,F7DD,01,38,10,FF)(R70X:89,35,1F,31,02,89,35,1F,31,02,001E,0000)SFI
AMR
$($18D48,01C8A,F7DD,01,0A,70,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,001F,0000)HM SFI
!
$($18D4A,01C8A,F7DD,01,16,70,FF)(R70X:89,35,1F,31,02,89,35,1F,31,02,0020,0000)SFI
AMR
$($18D4B,01C8A,F7DD,01,1B,70,FF)(R70X:89,35,1F,31,02,89,35,1F,31,02,0021,0000)SFI
AMR
$($18D4B,01C8A,F7DD,01,1C,08,1F)$($18D4B,01C8A,F7DD,01,1C,08,1F)(R70X:89,35,1F,31,02,89,35,1F,31,02,0022,0000)SFI
AMR
$($18D4A,01C8A,F7DD,01,1C,08,1F)$($18D4A,01C8A,F7DD,01,1C,08,1F)(R70X:89,35,1F,31,02,89,35,1F,31,02,0023,0000)SFI
AMR
$($18D48,01C8A,F7DD,01,17,6C,47)(R70X:89,35,1F,31,02,89,35,1F,31,02,0024,0000)HM SFI
!
$($18D48,01C8A,F7DD,01,06,70,FF)(R70X:89,35,1F,31,02,89,35,1F,31,02,0025,0000)SFI
AMR

[drc]

Seems like head and/or platter damage. Really common with these... my guess is 3.CAE firmware? The repeating (R70X:89,35,1F,31,02,89,35,1F,31,02,0009,0000) with increasing next to last number is what does it for me. The last one with similar symptoms that I opened had scuffs so deep on the platters that they were down to the glass and I could see through them to the bottom of the drive case

[craig6928]

head damaged seagate are crap for this now

[jono-ats]

Thanks, guys.

I've seen my share of bad Venus drives (I posted a photo of a crash on this board a couple of days ago).

The odd thing is that it did read, and does come ready. No such luck with the gougers for me. I opened it up and saw no scratches on the top platter and no debris in the filter.

Is it time to try a head swap?

[N.C.]

I suggest to try to clean it first!
And take a close look to the heads surface before clean it!

Janos