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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ontrack data recovery

April 22nd, 2009, 2:37

Hello all, I was talking to a sales representative from ontrack data recovery. She told me that ontrack only uses sole proprietorship tools developed in house and not available anywhere else. Is she telling me the truth?

Re: ontrack data recovery

April 22nd, 2009, 3:05

I guess what they are saying is true. Most DR companies use proprietary hardware and/or software as well as commercially available tools like pc3000, deepspar imagers, etc etc

Re: ontrack data recovery

April 22nd, 2009, 3:08

It's for the 80gb Hitachi?

Re: ontrack data recovery

April 22nd, 2009, 3:34

Yes I can understand that most DR companies use commercially availabe tools, but they said they were using only sole proprietor tools. Which means CK they are not using pc3000 etc, rather their own system. I just wanted to know if they really did have their own system, and if they do then is it better than the commercially available tools. That might explain why they don't make it available to the outside.

Hello BlackST, Nah the 80gb Hitachi is still waiting for a pair of heads :( . They called me to offer DR services, and I was just asking what setup and tools they had to back their DR services... but don't worry I will publish results of the 80g hitachi when I can track a donor down....

Re: ontrack data recovery

April 22nd, 2009, 3:37

Finally the eggs begins to crack!
NOT TRUE! they use PC3000 lots of it!!! , proprietary my a##~!!

Re: ontrack data recovery

April 22nd, 2009, 3:47

I can say the big ones - that doesn't mean having big balls - use ACE and in-house designed tools and software. BUT even if I buy the same scalpels and surgical tools used at my hospital I'll never become a doctor - or if I buy a Nelson Pessoa saddle and the horse he was riding, I'll still be me and ride like I do. Happy with that.

Re: ontrack data recovery

April 22nd, 2009, 3:53

HeadCrash wrote:Finally the eggs begins to crack!
NOT TRUE! they use PC3000 lots of it!!! , proprietary my a##~!!


Thanks Headcrash, I thought they were lying to me... It just didn't make sense. I will follow up on there offer with a little 'bait' to see what response I get hehe.

Re: ontrack data recovery

April 22nd, 2009, 3:59

So obviously there remote DR computer system (not sure what they call it) Is really just a remote administered PC3000?

Re: ontrack data recovery

April 22nd, 2009, 4:01

I dont think so. Its probably just software recovery.

Re: ontrack data recovery

April 22nd, 2009, 5:00

Proprietary tools :shock:
How about :arrow: proprietary "PC3000"

Re: ontrack data recovery

April 22nd, 2009, 5:16

Im sure OnCrack purchased VOGON partly because VOGON were quite HOT on SCSI recoveries back in the old days...

OnCrack is just one big illusion of a "MASTER" recovery company ... IMHO

Bit like Burger King 100% Bull :lol:


Would be good to see some recovery Engineers from Oncrack and see how hot or not they are LMFAO

OnCrack (c) Guru 2009

Re: ontrack data recovery

April 22nd, 2009, 6:12

lol "OnCrack".

Re: ontrack data recovery

April 22nd, 2009, 9:40

Zero Alpha wrote:Yes I can understand that most DR companies use commercially availabe tools, but they said they were using only sole proprietor tools.

200% BS

Re: ontrack data recovery

April 22nd, 2009, 9:46

I up that to 350% BS

:lol:

Re: ontrack data recovery

April 22nd, 2009, 9:59

OnCrack [(c) Guru 2009] use only own tools, I know it.
They use drill "OnCrack", hummer "OnCrack" air conditioner "OnCrack" in cleanroom and T-Shirts "OnCrack" on all their staffs.
They are a real gurus and no need to use the forums for lammers. They know ALL! :shock:

Re: ontrack data recovery

April 22nd, 2009, 13:47

Hi,

According to what I can find searching in google, ontrack was founded in 1985 and ace was founded in 1991. Why would you think ontrack does not have the knowledge or expertise to develop their on tools when it has been around for even longer than ace?
They also seem to have acquired ibas (founded in 1978) and vogon (1985) which comes up to almost 80 years of combined knowledge.

Regards!

Re: ontrack data recovery

April 22nd, 2009, 14:02

The first guy from Ontrack!
Nice to meet you here!
Do you wear T-shirt "OnCrack" at the work?

Re: ontrack data recovery

April 22nd, 2009, 14:21

Just because someone was established first does not make them any better than anyone else. Experience counts for a lot, but ambition, dedication commitment and research can make all the difference.

We had a guy from Ontrack come for an interview once, he told me he could not recover a RAID 5 using Winhex as they have their own unique software for assembly of arrays. Also, he could not repair common SA faults as there were different departments for different problems. And to confirm, he said they do use PC3000.

I am not doubting that as a company they are successful and experienced and have a good success rate, but as for individual engineers maybe not so much.

Maybe they are so dependant on the 'in house' tools, probably acquired from Vogon and Ibas, that outside of Ontrack the skills and experience would not count for much.

Would be interesting to get some clarity. Keep your friends close, your competition closer :wink: lol

Re: ontrack data recovery

April 22nd, 2009, 14:35

Can I make one of my hilarious infamous posts ? :mrgreen:

Re: ontrack data recovery

April 22nd, 2009, 14:38

Creator wrote:The first guy from Ontrack!
Nice to meet you here!
Do you wear T-shirt "OnCrack" at the work?


Sorry, not from ontrack , keep waiting though :P

Hddguy- As you said, you can't assume someone is good because has been doing something for a long time, what I don't understand is why you would assume that someone isn't.

I would not judge a company just by meeting one employee... but then I would not trust an application to figure out a raid 5 for me either.

I don't see anything wrong in having different teams for different tasks..after all you don't see hdd manufacturers developing file systems.

Regards
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