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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD 1TB USB HD

July 23rd, 2009, 16:52

Hi, I'm having problems with my 1TB HD. It is an external My Book Essential edition. One day I was going from computer to computer managing data when I accidentally unplugged it when it was searching for drivers on my new laptop with Vista.

From then on, it hasn't correctly worked with any computer. In the device manager from my XP desktop, it will register as just "WD" under the disk drive category. It will not show up in my computer, and when I check its properties, it comes in as a "2048 GB drive" with a driver published by Microsoft in 2001.

Has anyone else experienced similar problems, and how did you solve it? Thank you for your help in this matter.

Re: WD 1TB USB HD

July 24th, 2009, 12:33

1 guess

remove hdd from box

connect to pc

and reformat with hdd low level format

Re: WD 1TB USB HD

July 24th, 2009, 13:10

There's no "low level format", but taking the drive out of the enclosure is not a bad idea. Of course, it would void the warranty.

Re: WD 1TB USB HD

July 26th, 2009, 10:59

Ok. So I hooked it up to the comp directly by removing it from the case. This time, it does not register at all, even in the Slave/Master system area in boot. It did make sounds, however.

Re: WD 1TB USB HD

July 26th, 2009, 13:33

Clicks and then spindown?

Re: WD 1TB USB HD

July 28th, 2009, 12:02

Yes.

Re: WD 1TB USB HD

July 28th, 2009, 12:41

Then yes, its going to need to be examined by a pro. Even if it is just a PCB fault specialized tools are required to access the ROM.

Re: WD 1TB USB HD

July 29th, 2009, 18:45

Do you know of any local ones, preferably cheap?

Re: WD 1TB USB HD

July 29th, 2009, 23:21

I'm apparently local to you and would be happy to give an evaluation and quote.

Re: WD 1TB USB HD

August 1st, 2009, 4:55

Mmk, let's take this to PM. However, I may not be able to ask for the actual service until a few months down the road, if that's okay.

Re: WD 1TB USB HD

August 1st, 2009, 10:19

Sure, feel free to send me a PM whenever.
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