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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate problems

September 21st, 2009, 10:37

Until recently, I have been using 2 Seagate 500GB drives. A few weeks ago, when I turned on my computer (nothing strange had occurred the last time I was using it) no hard drives were detected. I fiddled around, and found that the first drive would never detect, and the second drive would only detect if the first was not plugged in at all. This struck me as strange, but I carried on and installed an OS on the second drive so that I would have access to some resources to help figure out my problem.

I have since decided that the first drive will probably need to be sent back (they are both still under warranty). However, the second drive is having problems as well. It will not complete a chkdsk (freezes in the middle), I downloaded the SeaTools program and it fails a SMART check, will pass a Short Self Test but fail a Long Self Test. And by fail, I mean it will freeze just like a chkdsk will. I am hoping someone could help me figure out if the problem will require this drive to be sent back as well, or if it's solvable by myself.

I can provide more detail about the drives if asked for, I'm not sure exactly what information is needed.

Re: Seagate problems

September 21st, 2009, 10:51

Send it back, it has bad sectors

Re: Seagate problems

September 21st, 2009, 11:16

Thank you for the speedy reply, I shall do just that :)
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