External HDD Problem
September 26th, 2009, 12:52
Hi ! I'm having a problem with my External HDD and would really appreciate any help whatsoever.
My HDD is a Western Digital External 500GB ("WD 500 AV MyBook") and the problem with it is that there is frequently a stutter in its performance.For example if Im playing an AVI file,the movie will suddenly pause for around 7-8 seconds and the HDD will make some clicking and whirring sounds for that period.After the clicking,the movie resumes and has skipped by around 7-8 seconds forward.This same sort of behavior is present with other files like MP3s or MPEG etc.
a) Is this normal for an external HDD (which I strongly doubt) or is it defective ?
b) Its still covered under the warranty and in case if its defective,will this be covered under the warranty ?
Would really appreciate the community's inputs on this.Thanks
!!
My HDD is a Western Digital External 500GB ("WD 500 AV MyBook") and the problem with it is that there is frequently a stutter in its performance.For example if Im playing an AVI file,the movie will suddenly pause for around 7-8 seconds and the HDD will make some clicking and whirring sounds for that period.After the clicking,the movie resumes and has skipped by around 7-8 seconds forward.This same sort of behavior is present with other files like MP3s or MPEG etc.
a) Is this normal for an external HDD (which I strongly doubt) or is it defective ?
b) Its still covered under the warranty and in case if its defective,will this be covered under the warranty ?
Would really appreciate the community's inputs on this.Thanks
!!
Re: External HDD Problem
September 26th, 2009, 13:12
Back up right away and get a new drive.
It should be replaced by warranty.
It should be replaced by warranty.
Re: External HDD Problem
September 27th, 2009, 1:46
Thanks for the help !! Appreciate it 
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