ST31000528AS SMART - Fail

[zippytq]

Hello all,

Wondering if someone can help me with possibly recovering/repairing my drive.

System: Win 7 EC 7100, with two ST31000528AS. One drive, C, has the OS, My Docs and Music, the other drive,E , gets Video recordings from MS Media Center (MSMC). Everything was working fine for about a month.

I added a new recording request and MSMC told me there was no space (I knew I had only a hand full of recordings so there should have been plenty of space). I closed MSMC and rebooting the computer...just in case. Alas i got a Bootmgr error during the reboot. I repaired it using the Win 7 Install disk and the system rebooting ok on its own.

I launched MSMC and it came up fine. I checked my recordings and they where gone. Eeek. Looks like the E disk was missing.

Launched MS Disk Management and the Disk shows up as Not Initialized. I tried to initialize it but got a message saying it could not be performed because of a I/O device error.

I then downloaded SeaTools and it shows both drives (actually shows each of them listed twice for some reason). I ran the SMART test and C drive passed and what would be E drive failed.

S.M.A.R.T. status
Date: 2009/10/26 09:09:30
Model Name: ST31000528AS
Serial number: 6VP0857R
Capacity: 0.0 GB
Firmware: CC34
Drive interface: IDE

It doesn't show any Capacity, that is probably not good. Is there a next step or is the drive shot?

[Zero Alpha]

Sounds like it could be a firmware problem. A pro is your best option otherwise search for diy.