Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
October 27th, 2009, 14:34
Hello guru's,
Has anybody managed to fix a Toshiba MK8034GSX drive (or other from the same family) with the problem described below?
My drive suddenly started to click and ceased to detect. So I had the heads swapped in a DR company; now the drive detects (capacity, DMA etc. OK), but ABRT's all read attempts.
It LOOKS like a FW / SA / adaptives problem, but I am not sure since I have not experience with the new Toshiba's.
Any ideas / experience / offer to help?
Thanks a lot!
Petr
(the E.U.)
October 27th, 2009, 14:48
fayn wrote:
My drive suddenly started to click and ceased to detect. So I had the heads swapped in a DR company; now the drive detects (capacity, DMA etc. OK), but ABRT's all read attempts.
Petr
(the E.U.)
You had DR company switch heads for you, but did not attempt to recover data for you?
October 27th, 2009, 14:51
Very strange, what sort of DR company would do just half a job?
October 27th, 2009, 14:53
Translator corruption
or
the drive is locked
October 27th, 2009, 14:55
Or full/corrupted g-list.
October 27th, 2009, 14:59
Hello all,
Thank you for your replies!
That DR company cannot do the FW / SA recovery on these drives. And I must return the heads once the recovery is complete... But I am truly happy for at least partial success so far (read: not clicking, detecting)!
The drive is not locked (at least does not report itself as locked).
Regards,
Petr
October 27th, 2009, 15:18
fayn wrote:I must return the heads once the recovery is complete...
What?
You might as well move this conversation to fun section of this forum.
October 27th, 2009, 15:36
To be more precise: I must return the whole drive so that they can take the heads out (although I believe I would do no harm)... I really appreciate their help since I have not heard of any other company willing to do anything like this!
October 27th, 2009, 16:43
what company is this?
did they charge you? Maybe they put your lid on a workign drive and gave it a ATA password.
October 27th, 2009, 17:41
I agree this is peculiar. what DR firm have the facilities (assuming they DO have clean room!) to perform physical repairs, but not SA repair? the fault could only be a number of things, all mentioned here, and all relatively simple to repair. Maybe PCB was damaged and replaced and now data cant be accessed?
I really would suggest a more professional DR firm, and the reason you 'have not heard of another company willing to do this' is because any reputable DR firm will actually be able to get the data back for you.
I am now actually curious as to the current fault, please let us all know if this gets resolved.
October 27th, 2009, 18:40
Wow, this is a novel way of doing DR!!
** OUR POLICY **
No Recovery - No Fee.
PS. We're only gonna be able to half-fix your HDD, so give us some money and when you fix it yourself, send it back so we can have our parts for use on the next job.
PPS. If we don't know what the fault actually is, we'll stick in some new heads anyway, sure it can't do any harm!
October 27th, 2009, 19:46
Hey guys (I assume no girls around

),
Thank you for your opinions on that DR company, but my original question was: Has anybody had success fixing such a problem? Is anybody, preferably in the EU, willing to do it for me?
Thanks!
Petr
October 28th, 2009, 2:50
CK wrote:Wow, this is a novel way of doing DR!!
** OUR POLICY **
No Recovery - No Fee.
PS. We're only gonna be able to half-fix your HDD, so give us some money and when you fix it yourself, send it back so we can have our parts for use on the next job.
PPS. If we don't know what the fault actually is, we'll stick in some new heads anyway, sure it can't do any harm!
You mind if i copy and paste this for my homepage?
October 28th, 2009, 3:15
fayn wrote:Hey guys (I assume no girls around

),
Thank you for your opinions on that DR company, but my original question was: Has anybody had success fixing such a problem? Is anybody, preferably in the EU, willing to do it for me?
Thanks!
Petr
To me, it sounds like there was an initial physical failure as HDD was clicking and after head change it shows ID. The latter failure sounds like it is down to defective/overgrown G-List, ATA Password or non-native PCB. Assuming it is the original PCB, or if not it can be obtained, then the data recovery should be possible by any reputable member here, but the diagnosis will need to be confirmed. What price range are you looking to spend, and where in Eu are you based? I am sure there is a member here who can help you.
PS In the first post you say this:
It LOOKS like a FW / SA / adaptives problem, but I am not sure since I have not experience with the new Toshiba's.
this suggests you have experience with 'old' toshibas, or are in the business of DR yourself? Is this data belong to you or are you doing this for a client?
October 28th, 2009, 3:53
I can take a look in UK, but I'm sure there's someone here nearer to you?
(Excuse me for presuming you're in Eastern Europe from the name "Petr", apologies if I'm incorrect)
October 28th, 2009, 5:06
Petr,
If you interested, i can take a look to the drive in Hungary.
Regards,
Janos
October 28th, 2009, 14:20
N.C. (Janos) can be trusted.
October 28th, 2009, 19:36
Thanks Sean,

Janos
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