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Seagate diagnosis ST3300622AS

November 25th, 2009, 12:01

Hi All,

Was hoping for a little input on this one. Have above mentioned drive FW 3.AAH. Terminal report below.
Interface task reset
4096k x 32 SDRAM
TONKA15 - 1_Disk S.68 03-14-06 11:17

Buzz - Head Mask FFFF - Switch to full int.
Spin Ready
(P)(H)SATA Reset
$Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask F
FFF - Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head M
ask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - H
ead Mask FFFF - Head Mask FFFF - Head Mask FFFF - Switch to full int.
$Switch to full int.
$Switch to full int.
$Switch to full int.
AM Reacquired
$Head Mask FFFF - Switch to full int.
Spin Ready
AT Er 00 Nwt Er 37 RdWr 0a65d.02.0006
ATA St 80 Er 01 Op 00 0,0000/0/00,00 01 00
Niwot: 97f29ff7 b6 97f29ff7.3.525 0000 005f 0000 0000
$Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask FFFF - Head Mask F
FFF - Head Mask FFFF - Head Mask FFFF - Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
$DiskAccess ReadSector EC=11 at 00a65d.02.0006

CE Log ErrCode=37 LBA=117731cc Type=5Head Mask FFFF - Switch to full int.
Spin Ready
Add To Pending 117731cc
AT Er 00 Nwt Er 37 RdWr 0a65d.02.0008
ATA St 80 Er 01 Op 00 0,0000/0/00,00 01 00
Niwot: 9ff79ff7 b6 9ff79ff7.3.525 0000 005f 0000 0000
$$$Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$Switch to full int.
$ AM Reacquired
Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$Head Mask FFFF - Switch to full int.
Spin Ready
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$$Switch to full int.
Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$ AM Reacquired
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$Switch to full int.
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
DiskAccess ReadSector EC=43 at 00a65d.02.0008

CE Log ErrCode=37 LBA=117731ce Type=5 Add To Pending 117731ce
AT Er 00 Nwt Er 37 RdWr 0a65d.02.0009
ATA St 80 Er 01 Op 00 0,0000/0/00,00 01 00
Niwot: 9ff79ff7 b6 9ff79ff7.3.525 0000 005f 0000 0000
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.
$ AM Reacquired
Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$Switch to full int.

And this continues. Put patient rom on perfect match PCB and get same results. Drive heads make normal bad head sound while terminal is saying head mask FFFF but when terminal is saying AM Reaquired, the heads are bashing about very fast. Have not been able to get Z prompt as drive does not come ready. Have not opened and looked inside. Anybody have any ideas if this is bad/weak heads or more likely physical damage in the service tracks?

Re: Seagate diagnosis ST3300622AS

November 25th, 2009, 13:05

Looks like its having trouble catching servo, my guess is head issues or platter wobble sort of thing

Re: Seagate diagnosis ST3300622AS

November 25th, 2009, 16:52

Thanks for the reply. The drive has no vibration at all so I don't think there is a wobble problem. I put in a new set of heads. I wasn't too optimistic about them working though because even though they are from a drive with exact same model and FW and very close date, it was from a different country. Now the drive does not click at all anymore, it just stays busy and I get this from terminal.

Interface task reset
4096k x 32 SDRAM
TONKA15 - 1_Disk S.68 03-14-06 11:17

Buzz - Head Mask FFFF - Switch to full int.
Spin Ready
(P)SATA Reset
$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
$$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
DiskAccess ReadSector EC=43 at ffffffff.00.0002
$Switch to full int.
AM Reacquired
DiskAccess ReadSector EC=43 at ffffffff.01.0002

12$$$Switch to full int.
AM Reacquired

Initializing SMART SectorsDiskAccess ReadSector EC=43 at ffffffff.00.0001

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0001

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0001

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0001

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0001

Read Ver Failure!
DiskAccess ReadSector EC=43 at ffffffff.00.022b
Failed sys sect. write
$$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
$$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
DiskAccess ReadSector EC=43 at ffffffff.00.0002
$$$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
$$$Switch to full int.
AM Reacquired
DiskAccess ReadSector EC=47 at ffffffff.01.0002
$$$Switch to full int.
AM Reacquired
DiskAccess ReadSector EC=43 at ffffffff.00.0080
DiskAccess ReadSector EC=43 at ffffffff.00.0080
Unable To Load Overlay 01|000A

T>/1
1>Age=50 Type=06 MxCyl=1AAE6 MxHd=5 MxSct=000 BSz=016M TCode=FBFCFBFD ThermFlts=
0000
Pgm=00 Trk=FFFFF(15C6D:00[17027]).0(0).080(080) Zn=0 Err=00 ErCt=0000 Hlth=0018
CHlth=0000 Ready LBA=000007B7

Re: Seagate diagnosis ST3300622AS

November 25th, 2009, 17:14

looks like still heads!

Re: Seagate diagnosis ST3300622AS

November 25th, 2009, 19:39

Can you edit some sectors in ramdom ?

Had a similar case change heads and the problem was the same.

Maybe a scracth in the platte.

Re: Seagate diagnosis ST3300622AS

November 25th, 2009, 20:02

Have you already ruled out PCB also? Could be damaged R/W channel causing signal corruption.

Re: Seagate diagnosis ST3300622AS

November 26th, 2009, 2:12

hi,
have you check platters? is there any part damages.

Re: Seagate diagnosis ST3300622AS

November 26th, 2009, 13:10

Put donor heads back in donor drive and they still work. At least media is not killing heads. I can not edit any sectors or write to the drive at all to even clear smart with either set of heads. Put rom on good PCB before any head swaps and produced exact same results. I can not find any platter damage at all. I think I am going to try and source a better matching donor drive. Thanks to all for the input.

Re: Seagate diagnosis ST3300622AS

November 26th, 2009, 13:20

Could this be the CE LOG ERROR?

Re: Seagate diagnosis ST3300622AS

November 27th, 2009, 11:14

Tried to start on F> and tried to load system sectors and check answer´s , even there u can did a head test , from this way u could know wich surface/Head has problems

CE Log error, i dont think so because its sending AM " Adress Mark catching and SFI " Swtich Full Int" , problems when tried to attempt to read .i would suggest check inside for head crash too.

Regards

Re: Seagate diagnosis ST3300622AS

November 27th, 2009, 13:32

HDD Spaz wrote:Could this be the CE LOG ERROR?

not likely since he has some other issues going on in the log.

quasimodo wrote:looks like still heads!

I still think it's heads :)


My thoughts:
1) Original problem bad heads
2) Current problem incompatibe heads

Re: Seagate diagnosis ST3300622AS

December 11th, 2009, 15:08

Well I figured I would let you all know how this one turned out. Unsuccessful. I finally found a perfect match drive with the same site code. It cost a small fortune. I put the good heads in the patient drive. It initialized fine. I started to image and in just about a minute it became very unstable. Then I started to get the same terminal report as with original heads. When I removed the heads and inspected them, they looked very damaged. I tried cleaning them and it turns out they were just very dirty. I got them looking perfect again and they tested perfect back in the donor drive. I put them back in the patient drive again and the same thing happened again. The drive only worked briefly and the heads got all gummed up again. Not sure if this is possible but I think the coating on the platters is breaking down.
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