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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Error on WD Raptor

February 14th, 2010, 12:34

Hey all!

I've got an WD Raptor:

Model: WDC WD1500ADFD-00NLR5
Firmware: 21.07QR5
Serial: WD-WMAP41614947
LBA: 293046768

This drive ran under Win Vista 64-bit Ultimate and just stopped working from time to time giving a Bluescreen. I took a picture of it and attached it for you to see.
bluescreen.jpg


After this it ran Checkdisk and found a couple of errors. Attached the screen from this event to.
checkdisk.jpg


After this it happens again and this time it bluescreend and gave the same error .. and I tried to star in Fail safe mode. This worked until it got to the file CRCDISK.SYS then it hang again.

Now I have bougt a SSD-drive insted but i reconnected te Raptor and formated it. No errors, know I'm starting to worrie that there maybe is another error causing this behavior. Any hints on what causes these problems, or can I assume that the Raptor is the cause of the problem?

Here is the SMART output from the raptor:

Model: WDC WD1500ADFD-00NLR5
Firmware: 21.07QR5
Serial: WD-WMAP41614947
LBA: 293046768

Report By: HDDScan for Windows version 3.1
Report Date: 2010-02-14 17:31:38


Num Attribute Name Value Worst Raw(hex) Threshold

001 Raw Read Error Rate 200 200 00000000-0000 051

003 Spin Up Time 166 162 00000000-125C 021

004 Start/Stop Count 099 099 00000000-04AF 040

005 Reallocation Sector Count 200 200 00000000-0000 140

007 Seek Error Rate 200 200 00000000-0000 051

009 PowerOn Hours Count 093 093 00000000-1659 000

010 Spin Retry Count 100 100 00000000-0000 051

011 Recalibration Retries 100 100 00000000-0000 051

012 Device Power Cycle Count 099 099 00000000-049E 000

194 HDA Temperature 102 097 45 C 000

196 Reallocation Event Count 200 200 00000000-0000 000

197 Current Pending Sector Count 200 200 00000000-0000 000

198 Uncorrectable Sector Count 200 200 00000000-0000 000

199 UltraDMA CRC Error Count 200 253 00000000-0869 000

200 Write Error Rate 200 200 00000000-0000 051



Best regards
Fredrik L
Sweden

Re: Error on WD Raptor

February 15th, 2010, 13:01

I wouldn't run any more chkdsk operations. You definitely appear to have some file system corruption. I'm sure one of the off the shelf solutions that are out there like RStudio, Runtime or something like that should help. Make an image of the drive first before you start the actual recovery.

Re: Error on WD Raptor

February 16th, 2010, 13:45

gtd4242 wrote:I wouldn't run any more chkdsk operations. You definitely appear to have some file system corruption. I'm sure one of the off the shelf solutions that are out there like RStudio, Runtime or something like that should help. Make an image of the drive first before you start the actual recovery.
The disc is already unmounted and replaced.
I just want to find a way to find out if, and how, it was broken.
I want to eliminate other possible casuse such as a faulty Motherborad.
Don't want this to happen again.

/lynch

Re: Error on WD Raptor

February 16th, 2010, 21:10

199 UltraDMA CRC Error Count 200 253 00000000-0869 000


I believe UDMA CRC errors suggest cabling or communications problems between the drive and the SATA controller.

I don't know about Vista, but Windows XP downgrades the drive from DMA mode to PIO mode after it detects 6 CRC errors.
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