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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST3500418AS , 7200.12 head or firmware issue?

February 18th, 2010, 9:07

Hi friends
I got this single line terminal for ST3500418AS , firmware -CC35 , Its. 7200.12
Disk gets detected but shows 0mb. There is no abnormal sound from the disk.

Rst 0x10M

is this some kind of firmware defect? or head crash? Anyone familier with this terminal pls. help.
Thank you
Hddbug

Re: ST3500418AS , 7200.12 head or firmware issue?

February 18th, 2010, 9:16

I think it's the same issue like 7200.11

tutorial-resolve-lba-seagate-7200-bios-don-recognize-t11040.html

Good luck

Re: ST3500418AS , 7200.12 head or firmware issue?

February 18th, 2010, 9:23

unknown20010 wrote:I think it's the same issue like 7200.11

tutorial-resolve-lba-seagate-7200-bios-don-recognize-t11040.html

Good luck


Hi unknown20010
Thanks for your reply & H.D.D. repair for dummies.
This disk does not give typical error like 7200.11 & does not come on F3 T>. This does not seem to be typical issue.

Re: ST3500418AS , 7200.12 head or firmware issue?

February 19th, 2010, 14:48

We have faced similar issue with 7200.12 disks. There is no official solution yet. Disk does not give access after certain sectors. This could be firmware bug on 7200.12 family.

Re: ST3500418AS , 7200.12 head or firmware issue?

February 19th, 2010, 18:59

I have recieved a 7200.12 which sounded healthy but had a busy fault, the 7200.11 fix did not work it failed sorry i do not have a copy of the terminal report. I am still to find a solution for this fault. Has any one had any success with the .12 drives having this fault i believe it to be a firmware issue.

Re: ST3500418AS , 7200.12 head or firmware issue?

February 20th, 2010, 3:30

This is complex firmware issue only few in the industry know solution for which they charge $ 2000. I am very sure they will not uttar a word about it . Seagate Recovery US has solution as per information I have

Re: ST3500418AS , 7200.12 head or firmware issue?

February 20th, 2010, 7:52

Commands are the same but fault is different...

Re: ST3500418AS , 7200.12 head or firmware issue?

February 20th, 2010, 16:30

I have also seen new problems on 2TB Seagates :O) CCxx FW

Re: ST3500418AS , 7200.12 head or firmware issue?

February 20th, 2010, 18:00

hddbug wrote: Rst 0x10M



This is the initialization of the disk, when the disk start it always give this.

Re: ST3500418AS , 7200.12 head or firmware issue?

February 22nd, 2010, 9:14

zebong wrote:
hddbug wrote: Rst 0x10M



This is the initialization of the disk, when the disk start it always give this.

zebong is right. Rst 0x10M doesn't mean LBA0 problem of 7200.11.

Re: ST3500418AS , 7200.12 head or firmware issue?

October 14th, 2010, 19:41

got the same problem, always BSY, anyone found solutions? Please PM me. thank you

Re: ST3500418AS , 7200.12 head or firmware issue?

October 15th, 2010, 1:33

TerraNova wrote:got the same problem, always BSY, anyone found solutions? Please PM me. thank you

Check for media damage.

Re: ST3500418AS , 7200.12 head or firmware issue?

November 3rd, 2010, 10:28

Got this drive today. Same error. To make it simple, the problem is that there is a bad connection between PCB and HDA. Clean the connection with rubber eraser. Should help.

Re: ST3500418AS , 7200.12 head or firmware issue?

November 3rd, 2010, 12:15

porthas wrote:Got this drive today. Same error. To make it simple, the problem is that there is a bad connection between PCB and HDA. Clean the connection with rubber eraser. Should help.


The terminal output is not the failure, it is simply a symptom of one or more failures.

Initial case in this thread is not bad contact...

Re: ST3500418AS , 7200.12 head or firmware issue?

February 9th, 2011, 14:04

I got 2 of these faulty 7200.12 drives. After some research I found out, that
- on disc (ST3250410AS, "Certified Repaired HDD") had a faulty pre-amp. Here only a head stack swap can help.
- the other disc (ST3500418AS) has problems in their firmware area. Modules 013, 015, 026, 027, 028, 02B, 02F, 030, 031, 032, 035 are not readable. First this disc was busy, now it has "only" 0MB. I must find now a way to regenerate the translator, but there is still a SMART failure, which I have to solve before.

F3 T>m0,2,2,,,,,22
Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 16, Max Certify Rewrite Retries = 2DF8

Init SMART Fail
LED:000000CC FAddr:0024EAA9
LED:000000CC FAddr:0024EAA9

So some of the 7200.11-commands may help here, but they definitely do not solve the root cause.

Re: ST3500418AS , 7200.12 head or firmware issue?

April 26th, 2011, 8:48

Hello friends I want to tell you how I managed to recover data from my hd seagate, because even though experience in the bio, it made a strange noise, ticking, and did not have a valid partition, what I did was update the firmware through the. iso seagate's website, and then used as a tool for data recovery program from seagate recorery file (easy to find on torrents site) is there to help me, sorry ITS verry bad English, translate for google. thanks.

Re: ST3500418AS , 7200.12 head or firmware issue?

May 23rd, 2011, 10:41

Hello hotwarez.

I have a problem similar to yours. I'm glad you already solved. Can you be more specific how to update the firmware when the computer does not recognize the disc?
I thank you very much for your help. Greetings.

Re: ST3500418AS , 7200.12 head or firmware issue?

May 27th, 2011, 4:45

As long as the drive appears in BIOS, the firmware updater will attempt to apply the update. I don't believe it is a good idea to apply an update to a clicking drive, though. In any case it appears that the drive may have had a file system problem as a consequence of bad sectors.

Re: ST3500418AS , 7200.12 head or firmware issue?

January 22nd, 2013, 1:23

I have a Barracuda 7200.12 1 TB with controller ST31000528AS, symptoms just like BSY, spins but not appear in BIOS.
N1
gives no response and partition regen
m0,2,2,,,,,22
no response as well.
Pls help frm any1? thanks.
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