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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Advice on WDC Drive

February 20th, 2010, 17:02

Got a call from wife this week when I was out of town - computer "stuck" during reboot and wanted to run chkdsk which froze at 70% (Windows XP).

I get home and find that drive will not completely spin up - it spins up some, but then slows down and spins up again. The BIOS can see the drive, but not "boot".

I moved drive to an external DOC and it does not spin up. I checked with a 2nd drive and the doc works, so I am pretty sure it is a drive issue.

Does this sound like a PCB issue, or could it be something else? I am fairly handy with a soldering iron and such, but I don't feel comfortable with something like an HD, especially if I could make things worse.

Any recommendations on where to send? I am in the Chicagoland area and something semi-local would be nice, but at least in the country. I did a Google search, but there are so many.

Thanks to all,
Tom B

Sorry, forgot drive details:
MFG: Western Digital
TYPE: sata
MDL: WD4000AAJS-32YFA0
DATE: 12 SEP 2007

PCB has E222034

Thanks again

Re: Advice on WDC Drive

February 20th, 2010, 17:16

If your drive did spin up and down, that is a sign of internal damages.
You will need to take it to a pro.
You will receive offers from forum members and you should go with reputable ones.

Re: Advice on WDC Drive

February 20th, 2010, 17:21

This needs pro attention in this model, due to head alignment issues and/or embedded ROM in MCU.

Sure there's a pro near you on this forum.

Re: Advice on WDC Drive

February 20th, 2010, 17:40

Yep, this doesn't matter if it is a PCB or not. It is not DIYable

Re: Advice on WDC Drive

February 20th, 2010, 17:42

drc wrote:Yep, this doesn't matter if it is a PCB or not. It is not DIYable


Didn't think it was DIYable (I am aware of my lack of skills in this area :D ), moreso wondering if it sounded like there was "hope", or if this is a sign of a truly trashed drive.

Tom

Re: Advice on WDC Drive

February 20th, 2010, 17:48

Glad you have the sense to realise it's not DIY'able.

As I guess the drive has not been dropped, then there's a very good chance it's recoverable at a reasonable cost.

It tends only to get expensive if it's been dropped or been "DIY'd" :-)

Who can help this chap out? Come on guys.

Re: Advice on WDC Drive

February 20th, 2010, 18:04

pcimage wrote:Glad you have the sense to realise it's not DIY'able.

As I guess the drive has not been dropped, then there's a very good chance it's recoverable at a reasonable cost.

It tends only to get expensive if it's been dropped or been "DIY'd" :-)

Who can help this chap out? Come on guys.


Correct - has not been dropped. Was just sitting in computer when it died. Swapping to another PC, etc is the limit of my trouble-shooting.

Re: Advice on WDC Drive

February 20th, 2010, 18:15

Well, I'm not nearby (Georgia), but I can certainly help! We are WD warranty partners as well, if you need a replacement . . .

Jono

Re: Advice on WDC Drive

February 20th, 2010, 18:16

Sorry . . . duplicate post.

Re: Advice on WDC Drive

February 20th, 2010, 18:47

Jono comes recommended.

Re: Advice on WDC Drive

February 21st, 2010, 23:53

Agreed

Re: Advice on WDC Drive

February 22nd, 2010, 22:42

drc wrote:Yep, this doesn't matter if it is a PCB or not. It is not DIYable
Of course it is. It would just take a long time and lots of destroyed drives to to learn. But its DIYable :)

Re: Advice on WDC Drive

February 23rd, 2010, 10:19

Sure, in the sense that learning to fly a fighter jet is DIYable.

Re: Advice on WDC Drive

February 23rd, 2010, 10:37

Hi
Good to know u also have Knowledge in this field is Drive iD and Capacity is showing in Bios if it's showing 0MB u need some Professional Tools like Pc3000 Etc.better if u send to any Pro. near by u r place.
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