Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
May 6th, 2010, 7:12
Hallo,
My HDD is failing (recognized wrong in BIOS) and I have a very important data on it. Before I open it, I would like to load a new firmware. Does anybody know where I could find it?
Thanks!
May 6th, 2010, 7:19
New firmware wont help (i even believe there is no firmware update for WD).
What makes you think your harddisk is failing?
Dobre
May 6th, 2010, 7:28
"(recognized wrong in BIOS)"
Wrong capacity / factory alias ?
May 6th, 2010, 7:32
My HDD is failing (recognized wrong in BIOS)
Most likely it's really a FW problem, but you have nothing to do with this.
Simple for a pro and almost IMPOSSIBLE for a DIY.
I have a very important data on it.
IF the data is really important then you must send it to the nearest pro.
May 6th, 2010, 7:38
Disk is still under waranty. In BIOS is recognized "something" ( it is not none, or hang, but blank space). Disk worked normally and after power loss, stoped working. Software recovery shows only errors. It could be problem with PCB or heads. The company which is working with HDD recovery suggested to find firmware, or the list of compatible PCB's, before we open it. Would be good to find exact specifications of this model - number of heads, etc.
May 6th, 2010, 7:53
( it is not none, or hang, but blank space)
Almost it's ( ATA MOD. )
May 6th, 2010, 7:54
What kind of recovery company has not its own pcb's? :s
They can easily find the number of heads if they have the proper equipment, even without opening it.
Dobre
May 6th, 2010, 8:10
Egon33 wrote:The company which is working with HDD recovery suggested to find firmware, or the list of compatible PCB's, before we open it. Would be good to find exact specifications of this model - number of heads, etc.
this infomation cannot be identified simply by looking at label or model numbers, and commercial shops/stores certainly will not be able to confirm this.
If a DR firm is
unable to provide a suitable PCB, or give poor advice such as urging you to find your own firmware, I would assume this specific DR firm will not be able to help and I would advise an additional service provider.
A reputable firm will have a good stock of both PCBs and Firmware backups, will have methods of accessing and in some cases restoring damaged modules, and a reputable firm will NEVER advise you to find your own firmware, especially as this can be identified only by viewing the firmware with specialist tools, which if you had you may not have needed the DR company in the first place.
May 6th, 2010, 10:18
dobrevjetser wrote:What kind of recovery company has not its own pcb's? :s
The one that has no inventory or data recovery experience.
May 6th, 2010, 13:40
dobrevjetser wrote:What kind of recovery company has not its own pcb's? :s
The friends with flat internet connection
May 6th, 2010, 15:05
he must can solve this case out if they really data recovery company. it's normal model only.
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