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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 27th, 2010, 5:31

Hi folks. I'm pretty new at HDD repair although I have a decent amount of experience with computers in general. I've been given a non-functioning HDD to assess the possibility of data recovery. The owner of the HDD was quoted $1200 without any guarantees of recovery. This is a lot of money if they're just going to say "sorry, it's hopeless," so the owner gave me the HDD to fiddle around with & see if there's any chance.

The details:

-Seagate Barracuda 7200.11 (ST1000340AS), about 18 months old
-A local computer store said it's been "damaged by dirt" (although I don't know how they came to this conclusion)
-I connected the drive to a docking station and powered it up. It starts to spin, gives 11 clicks, then stops.
-Windows (XP) device manager detects a drive but the name shows up as gibberish, and it is not assigned a drive letter (below is a screenshot). Disk manager doesn't recognise it at all.

Image

Having browsed these forums, it seems like the clicks indicate malfunctioning heads. Is this something that can be fixed? And if I take it to a shop, what would be a fair price? (I'm in North Carolina, USA) Any advice you can offer would be great. Thanks!

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 27th, 2010, 20:25

the firmware sh*t the bed.
wow - there probably isn't anything wrong with the platters.
Send it our way, we can do it for $600.
PM me.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 27th, 2010, 21:19

Ditch the USB to SATA adapter and try again.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 27th, 2010, 21:52

Cylinder_Status wrote:the firmware sh*t the bed.
wow - there probably isn't anything wrong with the platters.
Send it our way, we can do it for $600.
PM me.

Did you join just to make crazy assertions about peoples' drives over the internet and spam your service? Or what?

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 28th, 2010, 6:45

Cylinder_Status wrote:the firmware sh*t the bed.
wow - there probably isn't anything wrong with the platters.
Send it our way, we can do it for $600.
PM me.


I thought in your previous post you said $500 for any disk? :roll:

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 28th, 2010, 6:49

It's inflation. +20% . On next post will be 720$ :D

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 28th, 2010, 7:02

BlackST wrote:It's inflation. +20% . On next post will be 720$

LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL
:lol: :lol: :lol: :lol: :lol: :lol: :lol:

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

September 28th, 2010, 7:23

one of his quotes "NO! NOT the freezer. It will warp everything metal. That only works in a case of stuck heads."


:lol: :lol: :lol: :lol: :lol:

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 15:16

Haha crazy stuff. Well, the company has decided not to throw any more money at it, so $500 (or $600 or $720) is out of the budget. If it's something simple that can be fixed for around $200, I can convince them to give it a shot, otherwise they told me to chuck the drive.

That means I'm free to crack it open myself if I want. If you guys think it may be the heads, I'd be willing to try replacing them myself per the instructions I found in another thread. I don't have a fancy clean room, but I've got nothing to lose. If I manage to recover the data, I bet they'd be grateful & throw a few hundred $$ my way, but the initial investment & risk & time wasted would be all mine. Should I go for it?

By the way, I tried installing it back in the original desktop PC but I got the same thing (spin, 11 clicks, stop).

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 15:25

Happy DIY - Destroy It Yourself.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 15:52

Indeed. My philosophy is: if you can't fix it, break it worse.
Seriously, if anyone has any advice to improve my chances of success please share.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 15:54

There's really nothing anyone can say that will help you do head exchange on a 7200.11 better. Assuming that's even what your drive needs.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 16:39

Scooby wrote:Seriously, if anyone has any advice to improve my chances of success please share.


If you google on the internet you'll find all the advice to improve your chances of DESTROYING your drive : simply do the exact contrary :lol:

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 16:45

Rather than opening the drive or hammering it into tiny pieces (same thing really) You could at least begin on a good foot by sending terminal commands and posting the log. Buy or build a serial to ttl converter and start off by diagnosing it properly.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 16:48

Also, like thatdellguy said, try direct connection rather than through the adapter.

Re: Opinions: is recovery feasible? (Seagate Barracuda 7200.11)

October 1st, 2010, 18:03

What he said. Try the direct connection, get it out of the USB box and hook directly to the computer. If it spins up... See if it reads OK. If it spins but doesn't read OK...

Don't hope too much, maybe a 10-20 percent chance this will fix it. Better than 0 percent...

Try removing the drive's circuit board with a Torx T9 (green handle, Sears, $2.99) and taking a pencil eraser to the areas that contact the disk block (HDA head disk assembly) and cleaning off all the nasty corrosion found there, and anywhere else you see it on either side of the board. Reassemble and try it.
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