SMART status ON, can be cleared ?

[agim]

Hello,

I discovered this forum, which is great!
Actually I have two SAS drives, which have the smart status ON, caused by a faulty raid controller.

My question is : is it possible to clear this smart status? What is the right tools for this ?

Thanks!

[guru]

Possible and there are NO tools in the public domain.

[agim]

Only DR services can do that?

[guru]

DR Services probably have no idea also

[agim]

[BlackST]

Not ALL

[guru]

maybe some then ;o)

[BlackST]

That's better

[guru]

Send it to BlackST maybe he can help

[BytesBack]

DR companies would use a tool like PC3000 to manually clear the SMART status on the drives. Most would talk you out of doing so unless you were 100% sure the RAID card was at fault. Most often SMART indicates a drive failure and resetting it would not solve the underlying issue. Your case might be the exception. The process is quick, but it might cost $100 or so. Still, if you are able to get some life out of 2 SCSI drives it might be worth it.

[BlackST]

If you expect PC3K SCSI to help....

One thing is correct : must see why the SMART alert was triggered. Non-critical issues can be solved , otherwise it will be a cosmetic fix and the drive will turn into a time bomb if it is at end of life.

BTW : what drive/model are we talking about ?

[guru]

my Crystal Ball says Seagate :OP

[BlackST]

My ball say Fujitsu, 36 gb...