Seagate cheetah 15k.5 st373455ss

[pauln]

Seagate cheetah 15k.5 st373455ss
I have been asked to look at a PC I built about 3 years ago
The PC will not boot this is down to the st373455ss not being seen by the LSI SAS controller.
I have an identical drive that is in another PC ( same firmware revision )
I have tried the drive on another controller and its not working
After pliugging the drive in ( Hot swap )
The light comes on you hear it spin for 2 seconds then 2 quick busts ( like its reading data ) then spins
after you remove the power you can hear it spin down this takes 2-3 seconds

my thoughts are because this drive spins and sounds like it works that there is a mechanical failure
the data has not been backed up regular so theere is no resent backup
any ideas or thoughts ?

[dobrevjetser]

Can be translator problem; if you look at the drive with e.g. rstudio, what size does the drive reports ?

Dobre

[pauln]

The drive will not show on the controllers bios ( PCI-X SAS card ) so will not be seen by any software

[Doomer]

The light comes on you hear it spin for 2 seconds then 2 quick busts ( like its reading data ) then spins

Wait up 15 minutes and see if the drive appears in Windows devices
If you hear any abnormal clicking or grinding - power off the drive

[pauln]

Can be translator problem; if you look at the drive with e.g. rstudio, what size does the drive reports ?

Dobre

demo version reported a size of 0

The light comes on you hear it spin for 2 seconds then 2 quick busts ( like its reading data ) then spins

Wait up 15 minutes and see if the drive appears in Windows devices
If you hear any abnormal clicking or grinding - power off the drive

this did work the drive shows in devise manager but not disk manager

Thank you for your hlelp and advise btw

[dobrevjetser]

Translator corrupt.
You need special tools to repair that.
Not DIY i'm afraid.

[pauln]

Thank you
what/were is the translator ?

[dobrevjetser]

Its a special software module in the drive. It resides mostly on the platters.
It can only be accessed with special tools.

[pauln]

thank you again
were in the UK could i get the data recovered ?
and what is the turn arround time ?

[dobrevjetser]

There are many respected members of the uk here, like pcimage, scratchy and others. Best to contact them in pm.