SAMSUNG Spinpoint M7E HM321HI 320GB problem

[ag393]

Hello. this is my first topic...

i have an SAMSUNG Spinpoint M7E HM321HI 320GB

this model is really new and there is no reference about it in samsung page...

i have an issue, the computer cannot resume from a suspension state, the drive does not spin up...

do you think this is related to firmware issues? the drive passed samsung tools test

i have tested with sata 150 mode and same behaviour

i have tested que computer with another hard drive from wd and no problem

what do you think?

best regards

[poehere]

I think that you should try finding out some info on your BIOS on your Motherboard before trying to play with the FW on this drive. If the drive as you say is new and hanging in sleep mode there is a reason for this one. I would start wth the MB BIOS and see the set up in there and how it is confiugred then go on from there to see if yuo can get it to come out out sleep mode.

[pclab]

Check Windows energy configuration if you don't have it "sleeping" the HD.

[ag393]

well... the previous drive was a WD...

the power rating of the WD was 5v 0.55 amps

the samsung is 5v 0.85 amps

i have changed to a seagate HDD with 5v at 0,485 amps and it is working fine now...
i have not changed the operative system since i have copied the operative system from the original drive

so probably this was a power issue

the computer is a acer aspire 5920g - then configurating hdd drives in a laptop bios is impossible

swapped SATA mode with samsung tool and no diference

really i don't understand why did this happen but now it's ok... i think the mobo should provide at least 1 amp for the HDD

i have sent some emails to samsung and no answer... really a shame...

now that this is solved i think that we could talk a little bit more about this issue if you think this is interesting...

[Agent24]

Power problem could be correct, Acer are not great quality machines.

Could be a BIOS bug too, though. Have you tried upgrading your motherboard BIOS?