ST32000641AS recognize as "ST_M13FQBL"

[ganeo]

Hi

First of all, sorry I'm french so my english is not very good...

I have just bought a Seagate Barracuda 2 TB XT, and my Bios recognize it as ST_M13FQBL with 0Mb.
I tryed to change cable, put it on SATA III, SATA II... but nothing.

And when I switch on the comp, the drive spin up...

A little of help would be grateful !
Thanks!

[pcimage]

And when I switch on the comp, the drive spin up...

And then what?

Normal calibration sounds, or some ticking with spin down?

[dmarques]

You should check the log (terminal) report of that one to understand better what's wrong.
Or else, take it to a pro who can help to understand what's the problem.

[ganeo]

It spine up 5 second and then return to normal sound.

I think I'm just going to return it...

Thanks

[dmarques]

If you don't need the data on it, just deliver it for warranty.

[ganeo]

There's no data on it, it never worked...

[dmarques]

Nice, so it's easy. Go for warranty.

[ganeo]

They gave me a new one and it works ^^

[_TK_]

Root cause for that behaviour is most probably a misplaced pionter, which points to sector 0 (firmware area) instead of sector xx, which is the beginning of user area. I saw that several times at Seagate drives, also newer WDs had these effect.

Regenerate translator - voilá! This is nothing for normal computer users, but every pro is (should be) able to solve that problem quick.