ST2000DL003 firmware fix

[da_conrad]

Hi, i have a died ST2000DL003 with FW CC31. Seagate offer an update to CC32 but is to late when firmware already fail. Same symtoms like a Baracuda 11. Not detect in bios but normal sound.
has anyone expirience with that drive FW? I tried to fix with hyper terminal but no luck. I talked with local DR CBL and they told me its possible to fix, but not same way like SD15.
Please help

[poehere]

Try the search on here and hint look for 7200.12 I am sure you will find this one. But if you enter wrong codes and try this you can brick your drive.

[da_conrad]

OK,
i had a look for 7200.12 and you are right
found my error message:

"
F3 T>m0,2,2,0,0,0,0,22
Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 00, Max Certify Rewr
ite Retries = 0000

Update Cap and Save
User Partition Format Successful - Elapsed Time 0 mins 00 secs
Zone re-format was skipped.
F3 T>
"

additional i found:
"
T>V4 command views G-List,and i4,1,22 clears it.
"
BlackST: Clearing G is NOT ALWAYS A GOOD IDEA. "
Then i will not clear g-list.

[drc]

In general and especially with DR,

If you don't know what you are doing, it's probably better not to do it

[da_conrad]

http://hddhelp.com.ua/7200-12.htm.

thats solution for 7200.12 seagates. will try if work to for my 2 TB LP. let you know

[Niklas]

Hi conrad,
have you tried to repair your st2000DL003 according to the solution for 7200.12 drives?
Did it work?
I have the same problem with my st2000DL003. It has firmware version cc31 and isn't recognized by my bios any more.

[weiweige]

I have the same trouble ,Please help

[da_conrad]

Hi, i found no way to get data with hyperterminal. I send my failed drive to CBL Data Recovery and they fix it. Juhu!!!!!!!!!!! I have all my data back. puh. I put everything on that drive. Thank you CBL. I am happy about Let me know, when you find a solution.
After recovery i send my drive to RMA and get a new one. no refurbished. lol
Perfect. will sell on ebay. now i buy samsung drives. i hate Seagate.
Conrad

[Niklas]

Hi, i found no way to get data with hyperterminal. I send my failed drive to CBL Data Recovery and they fix it. Juhu!!!!!!!!!!! I have all my data back. puh. I put everything on that drive. Thank you CBL. I am happy about Let me know, when you find a solution.
After recovery i send my drive to RMA and get a new one. no refurbished. lol
Perfect. will sell on ebay. now i buy samsung drives. i hate Seagate.
Conrad

Cocgratulations for your sved data.
In which country and city is this company CBL Data Recovery to whom you sent your drive.
I found them in the USA, but also here in germany in Kaiserslautern.
Don't know if it's the same company.
And how much did you pay for the data recovery?

[-BR-]

Hi Niklas!

CBL is a franchise system, just like Burger King for example.

But there are some differences:

#1 - Virtual Offices

They have a major contract with Regus virtual offices, where they rent only the address location (not a room).
So many of their annouced locations haven't a local CBL employee.
(you'll speak with a Regus employee which will take your media and ship it to a "real" CBL lab later).

#2 - Technology domain

While Burger King produces it's own machinery, CBL buys it from the same place everyone else does.
DR technology on a CBL local unit will depend on how much $$$ the buyer of the local franchise is willing to spend.
So not every CBL franchise will have all the same tools (mainly the most expensive ones are present only in theit headquarters)
That's why most of the time they will be asking you to ship your media to their headquarters.

But if you ask me, they are an ok company!
They are not specialists who deal with the most complicated cases, but their recovery rates are within standard parameters for a medium/large DR lab.

-BR-

[Serge_N]

Yes, Conrad - You are lucky man.
I lost my ST2000DL003 today (3 months of normal works, FW: CC31)
Simply, after computer's start, HDD not detect by BIOS. Starts, rotations, but it is not found.
"Googleing" hasn't given 100%-results. Seagate offers change to new HDD by guarantee program. But new HDD I can buy myself and other firm - not Seagate!
And "CBL Data Recovery" service not present in Russia.
Now I thinking what to do. It's for me like... I don't know... like Fukushima for Japan
2 TB of HD-films, DVD, iso-images and other stuff
Sorry my English and expressive

[-BR-]

Hi Serge_N,

Since you live in Russia, If your data is important I think you should take your ST2000DL003 to Acelab.

They are one of the World's best companies for data recovery!
www.acelab.ru

Good luck
-BR-

[Serge_N]

-BR-, thanks for link. I'll think about.
(Далековато от меня).

[Robbit]

Hi -BR-,

I'm not sure where you got your information about CBL Data Recovery, but your source is incorrect. CBL has NEVER dealt with Regus. Maybe you're thinking of some other recovery company? They have numerous satellite offices around the world and the majority of them are adequately staffed and self sufficient. There are only a handful of shipping points that must send their work to other satellites or the headquarters in Toronto.

Also, CBL is NOT a franchise operation. I don't know if you're just making this up as you go along or what. The company is based in Markham, Ontario, Canada and it owns all of its worldwide satellite offices. I know there are plenty of companies that operate the way that you said, but CBL is not one of them. Just setting the record straight here.

Robbit