Seagate Momentus 5400.6 250gb

[Dave48838]

I've heard quite a few noises come out of hard drives, but I'm not sure about this one. The beeps are my power supply tester. http://www.cybersspot.com/jen%20seagate%20momentus%205400.wav. Would anyone care to take a listen and let me know so I can inform my customer accurately. When hooked to my computer, the only way I can see this is hooked directly to the motherboard in bios, other than that, I have no access to it. It is also slowing my POST way down.

It came out of a netbook and that is about all the info I have on it.

I know I can't fix it and it will have to go to a pro. I just want a good answer for my customer as to what the problem is besides the HD crashed.

And also a quick guesstimate on the cost from the info given would help as well.

Thanks,
Dave

[labtech]

Was the laptop dropped on the floor or knocked around? What did the customer say happened?

[Dave48838]

My thoughts exactly. She didn't mention it being dropped. She said she turned it off and turned it on the next day (customers lie though). I'm kind of thinking stiction, sounds like a baseball card in your bicycle spokes kind of thing.

[labtech]

Either way, if recoverable, it will be expensive. But again it depends on findings of a complete diagnostic. Few hundred dollars easily.

[BlackST]

If customer lied (they usually think that hiding the real cause of failure will shift down the cost) , it will come out with diagnose as there are certain traces of shock/drop.

[Dave48838]

BlackST, I 100% agree with you completely.

I'm just going to give them their dead HD back, offer to install a new HD and install the original OS for my standard price and give them a couple references for DR along with the recording I made so they can send it to the dr companies for estimates. I will also offer them $75 for their laptop that they paid $249 for at WalMart.

I'm still curious about what is causing that sound. From your experience, what do you think it could be?

Thanks for all your help,

Dave

[networks]

in future remove the tester so you can loose the beeps! Sounds like it trying to re-calibrate to read sa track just a much faster repetition to me. I can hear drive spinning that would make me think it's not locked up. The SA could have been damaged by a drop if the heads made contact when dropped. A lot of the netbooks do get dropped which is why SSD is a better choice in my opinion.

[Dave48838]

OK, she would like the data recovered and she knows it is going to cost her a lot more than a new laptop. Can I get some PM's with rough estimates for DR off this drive from the US or Canada?

Thanks,

Dave