seagate 7200.11 not detected

[conapco]

hi.suddenly one day my hdd with windows7 stopped working..i couldn't open my pc because it couldn't load windows..my hdd was lost in bios..also i tried to connect it through a dock station,but nothing..it cannot be detected...however it sounds normally...any idea how can i recover my data?

[Doomer]

seagate-drives-led-000000cc-bug-aka-busy-bug-faq-t17831.html

[fzabkar]

Your drive may have fallen victim to the 7200.11 BSY bug. If so, then you should still be eligible for free data recovery from Seagate. Doomer should be able to confirm this for you. Otherwise there is an easy DIY fix.

See this thread:
http://forums.seagate.com/t5/Barracuda- ... 036#M19464

[conapco]

thank you all..but my hdd is not detected...will seagate be able to recover my data while it's not detected?

[fzabkar]

thank you all..but my hdd is not detected...will seagate be able to recover my data while it's not detected?

Your question is somewhat ambiguous.

If you are asking whether Seagate will handle your case, then that's a question that Doomer is well placed to answer. AIUI, Doomer is employed by Seagate in some technical capacity.

In fact here is his answer to this same question in a previous thread:
hard-disk-disappeared-t15637.html

OTOH, if you are asking whether Seagate is able to recover data from a drive that remains BSY (busy), then the answer is yes. In fact that's how the BSY bug manifests itself.