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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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A pro to deal with WD3200AAKS - 75L9A0

August 5th, 2011, 3:06

Dear All,

I have a WD3200AAKS - 75L9A0 hard disk which ceased to work. It couldn't be detected by the system and I couldn't boot into window7. I keep receiving the following error message: 'No boot service available'. So, I tried to check for it in the BIOS. The BIOS couldn't detect its model name and lists its capacity as 'Unknown'. So, I guess it couldn't be detected by the BIOS...

I removed the hard disk and, while holding it in my hand, I powered the pc. I felt it spinning ok with no strange sound. From reading several threads in various forums, I found out that most probably the firmware needs replacement. I couldn't find obvious burning sites at the PCB and most probably it is working fine.

While searching through this forum, I found it very useful with some knowledgeable people hanging around. So, what I'm looking for is a Pro who can help me replace the firmware and get the disk running again at least to retreive my lost data.
Please let me know how much it would cost to do this. I'm also happy if you can refer me to somewhere else.

PS. I've attached images of the Hard disk and PCB with all needed info..
Any help is much appreciated...

DSC_0037.jpg
Hard Disk

DSC_0040.jpg
PCB1

DSC_0043.jpg
PCB2

Re: A pro to deal with WD3200AAKS - 75L9A0

August 5th, 2011, 3:29

I would recommend you contact the forum member 'pcimage' he's a pro in your country and provides excellent service from the feedback I've seen.

Re: A pro to deal with WD3200AAKS - 75L9A0

August 5th, 2011, 11:42

Many thanks indeed. This is very helpful.

Re: A pro to deal with WD3200AAKS - 75L9A0

August 14th, 2011, 11:37

I am having the same problem. Is there anyway to update the firmware? I have an XP system. 64 Bit

Re: A pro to deal with WD3200AAKS - 75L9A0

August 14th, 2011, 12:18

chiefjta wrote:I am having the same problem. Is there anyway to update the firmware? I have an XP system. 64 Bit

Have a look in this thread:

diy-what-the-big-deal-t12671.html

especially the answer to the question: "Okay, my hard drive is still dead, so how do I rewrite that firmware?" to see why a request to "update the firmware" to fix an undiagnosed problem, is not sensible. :(

If you explain exactly what symptoms you have (including, but not limited to: Is the drive visible in BIOS? Is the drive spinning? Many repeated "clicking" noises after power is applied? What happened just before your symptoms started?) then some remote diagnosis / suggestions might be possible - but it is likely that in many situations, it would require "hands-on" diagnosis by a DR company.

Re: A pro to deal with WD3200AAKS - 75L9A0

August 15th, 2011, 12:43

Check the drive in MHDD
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