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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate ST31000524AS - Reallocated Sector Count Warning

December 25th, 2011, 3:41

OK to start off how this originally happened is by my mother mistakenly turning my PC off by the plug.

Upon restart I started to receive "Windows detected a hard disk problem" errors, but all seemed fine.

So I looked further into this and downloaded some great software named HDTune, now I'm no expert in Hard Drives but this software is giving me one error under "Reallocated Sector Count". With the status as "warning". Here is the values;
Image

And over two days these didn't seem to change through the log;
Image

Pretty annoying as this PC is only about a month old and I have only just got back up to speed with all my programs/data etc.


If anyone can help me with these problems/errors I would be SO thankful!

Lewis

Re: Seagate ST31000524AS - Reallocated Sector Count Warning

December 25th, 2011, 17:54

Download Seagate Seatools diagnostics test the drive seen what it comes back with

Re: Seagate ST31000524AS - Reallocated Sector Count Warning

December 25th, 2011, 23:43

networks wrote:Download Seagate Seatools diagnostics test the drive seen what it comes back with


--------------- SeaTools for Windows v1.2.0.6 ---------------
24/12/2011 18:11:10
Model: ST31000524AS
Serial Number: 6VPEXYTN
Firmware Revision: JC4B
Fix All Long - FAIL 24/12/2011 18:11:10
SeaTools Test Code: A4EAE9C0
Fix All Long - FAIL 24/12/2011 18:11:10
SeaTools Test Code: A4EAE9C0
SMART - FAIL 26/12/2011 03:42:04
SeaTools Test Code: A4EAE940
SMART - FAIL 26/12/2011 03:42:04
SeaTools Test Code: A4EAE940

The number of damaged sectors is also starting to rise, by about 3 per day.

Re: Seagate ST31000524AS - Reallocated Sector Count Warning

December 25th, 2011, 23:45

Drive is bad rma if under warranty

Re: Seagate ST31000524AS - Reallocated Sector Count Warning

December 26th, 2011, 14:51

HD Tune is telling you that your drive has developed 2644 bad sectors. These have been taken out of service and replaced with spares, ie their LBAs have been reallocated.

See http://en.wikipedia.org/wiki/S.M.A.R.T.

Re: Seagate ST31000524AS - Reallocated Sector Count Warning

December 27th, 2011, 0:07

fzabkar wrote:HD Tune is telling you that your drive has developed 2644 bad sectors. These have been taken out of service and replaced with spares, ie their LBAs have been reallocated.

See http://en.wikipedia.org/wiki/S.M.A.R.T.


Thanks, I think I got the understanding on this, just wondering if this is fatal in my HDD's life.

The sector count has now developed to this;
Image

I have contacted the builder/supplier of my PC for a replacement, is this necessary?

Re: Seagate ST31000524AS - Reallocated Sector Count Warning

December 27th, 2011, 17:18

@Elemunt:

The number of reallocated sectors has now increased to 2682 (at the time you collected that latest data above), and that has caused the "cooked" SMART attribute value (previously 36, now 35) to drop below the threshold (36). This should cause any software which tests SMART status, to report a SMART failure i.e. a predictive failure situation.

In combinations with that SeaTools result you gave, then:
Elemunt wrote:I have contacted the builder/supplier of my PC for a replacement, is this necessary?

Yes.
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