Sea Gate External HDD Not Displayed in Mycomputer...

[syaoran7li]

Hey Everyone, Nice to meet u all... I got a Seagate 500GB External Hardisk which i bought around 6 months ago.. I always used to keep my harddisk connected to my pc and then one day it stopped working without any warning.. i tried installing the driver again and reconnected it but still it wouldnt work... and then when i went to device manager the harddisk is displayed there but it wont get displayed in mycomputer... then i tried assigning a drive letter so i went to disk management but it didnt show up there.. so i uninstalled the driver and then tried reconnecting and then the disk management kept on loading and after sometime it showed up and in the bottom where the hdd is displayed its written "Disk 1 with a red down arrow, below tat unknown, below it 2048.00GB, below it Not Initialized..... and after some time it showed Initialize Disk window and it said tat i need to initialize it before logical disk can access it... Wat to do?? i got so many important data in it... is there a way to recover it??

Right now i tried everything i said here.. and when i tried the driver installation it said failed.. and in disk management it shows exactly like i said.. and in device manager it written "Disk Drive" and when click on details its blank...i have attached the disk management view and driver failed view... hope u guys can help me.. Thanks.. ^_^

Attachments

Initialize Disk View

initialize.png (15.93 KiB) Viewed 10540 times

Driver Installation Failed View

Driver failed.png (67.43 KiB) Viewed 10540 times

Disk Management View

Disk Manage.png (3.71 KiB) Viewed 10540 times

[dmarques]

Hi,

If your data on the drive is important, first thing I would go to a data recovery company to get a diagnosis, so you could understand what's the problem of your drive.

A DYI for now would be to power up the drive and listen very carefully what sounds does it produce and let us know.

[infofaster]

Hey Everyone, Nice to meet u all... I got a Seagate 500GB External Hardisk which i bought around 6 months ago.. I always used to keep my harddisk connected to my pc and then one day it stopped working without any warning.. i tried installing the driver again and reconnected it but still it wouldnt work... and then when i went to device manager the harddisk is displayed there but it wont get displayed in mycomputer... then i tried assigning a drive letter so i went to disk management but it didnt show up there.. so i uninstalled the driver and then tried reconnecting and then the disk management kept on loading and after sometime it showed up and in the bottom where the hdd is displayed its written "Disk 1 with a red down arrow, below tat unknown, below it 2048.00GB, below it Not Initialized..... and after some time it showed Initialize Disk window and it said tat i need to initialize it before logical disk can access it... Wat to do?? i got so many important data in it... is there a way to recover it??

Right now i tried everything i said here.. and when i tried the driver installation it said failed.. and in disk management it shows exactly like i said.. and in device manager it written "Disk Drive" and when click on details its blank...i have attached the disk management view and driver failed view... hope u guys can help me.. Thanks.. ^_^

"Disk 1 with a red down arrow, below tat unknown, below it 2048.00GB, below it Not Initialized..... and after some time it showed Initialize Disk window and it said tat i need to initialize it before logical disk can access it...

When the drive shows up like this in device manager did you create a partition?
I think it may have a Firmware problem our some information in the MBR was lost.
I recomend you to don't create a partition and take the drive to a Data recover pro near your house.

[syaoran7li]

DYI??

The Place where i am there is no Data recovery company.. and so i was wondering if i can do it myself....???

[syaoran7li]

Hey Everyone, Nice to meet u all... I got a Seagate 500GB External Hardisk which i bought around 6 months ago.. I always used to keep my harddisk connected to my pc and then one day it stopped working without any warning.. i tried installing the driver again and reconnected it but still it wouldnt work... and then when i went to device manager the harddisk is displayed there but it wont get displayed in mycomputer... then i tried assigning a drive letter so i went to disk management but it didnt show up there.. so i uninstalled the driver and then tried reconnecting and then the disk management kept on loading and after sometime it showed up and in the bottom where the hdd is displayed its written "Disk 1 with a red down arrow, below tat unknown, below it 2048.00GB, below it Not Initialized..... and after some time it showed Initialize Disk window and it said tat i need to initialize it before logical disk can access it... Wat to do?? i got so many important data in it... is there a way to recover it??

Right now i tried everything i said here.. and when i tried the driver installation it said failed.. and in disk management it shows exactly like i said.. and in device manager it written "Disk Drive" and when click on details its blank...i have attached the disk management view and driver failed view... hope u guys can help me.. Thanks.. ^_^

"Disk 1 with a red down arrow, below tat unknown, below it 2048.00GB, below it Not Initialized..... and after some time it showed Initialize Disk window and it said tat i need to initialize it before logical disk can access it...

When the drive shows up like this in device manager did you create a partition?
I think it may have a Firmware problem our some information in the MBR was lost.
I recomend you to don't create a partition and take the drive to a Data recover pro near your house.

i didnt create any partition... i just left it like tat...

[syaoran7li]

A DYI for now would be to power up the drive and listen very carefully what sounds does it produce and let us know.

i listened to the sound and at first it was like something is rotating and then a click Sound like we hear in some kind of clocks... for some time and then there is no sound....

[Touchclarity]

As it's a 500Gb drive showing a 2Tb partition I suspect firmware / PCB... but proper diagnosis is crucial... Not a DIY case I'm afraid.

[infofaster]

i listened to the sound and at first it was like something is rotating and then a click Sound like we hear in some kind of clocks... for some time and then there is no sound....

What is the model and the family of the drive?

[syaoran7li]

As it's a 500Gb drive showing a 2Tb partition I suspect firmware / PCB... but proper diagnosis is crucial... Not a DIY case I'm afraid.

How do i do the diagnosis thing???

[syaoran7li]

i listened to the sound and at first it was like something is rotating and then a click Sound like we hear in some kind of clocks... for some time and then there is no sound....

What is the model and the family of the drive?

im not sure which is family and model this is wats written there

p/n: 9sd2a4-500
s/n: 2gh3g90f

[infofaster]

The model starts with ST3 and the family normaly should be Barracuda 7200.11? 12?

[syaoran7li]

The model starts with ST3 and the family normaly should be Barracuda 7200.11? 12?

How do i find it????

[fzabkar]

The model number is on the drive's label. You need to remove the drive from the enclosure to see it. That will void your warranty, though.

You may be able to see a little more information using HD Sentinel or HDDScan, but I doubt it.

In any case, you don't appear to have any easy DIY options.

[syaoran7li]

The model number is on the drive's label. You need to remove the drive from the enclosure to see it. That will void your warranty, though.

You may be able to see a little more information using HD Sentinel or HDDScan, but I doubt it.

In any case, you don't appear to have any easy DIY options.

Well hmm... then my only option is to take it to the data recovery company???

[fzabkar]

Do you hear 11 clicks?

[pcimage]

Judging from that model number, I would say that's a 500gb 5400.6 drive.

You will need to remove it from its chassis and connect it via its SATA connection (remove the USB bridge board) and see what a regular PC detects it as in the BIOS.

I.e. does the PC detect the proper model from the drive label (e.g. ST9500425AS) and the correct capacity.

Once you have done this, then report back with results. Without this info then we cannot help you.

[syaoran7li]

Do you hear 11 clicks?

well i heard a few clicks..but i didnt count it.. will check and will post back...

[syaoran7li]

Judging from that model number, I would say that's a 500gb 5400.6 drive.

You will need to remove it from its chassis and connect it via its SATA connection (remove the USB bridge board) and see what a regular PC detects it as in the BIOS.

I.e. does the PC detect the proper model from the drive label (e.g. ST9500425AS) and the correct capacity.

Once you have done this, then report back with results. Without this info then we cannot help you.

ya its a 500gb drive... you mean tat i hav to connect it to a pc like a internal hard disk....?? and is there a proper way to remove the chassis cuz it still has warranty... and after i connect it using sata and goin to vios where should i look for the model number and size of the disk???

[syaoran7li]

Do you hear 11 clicks?

well i heard a few clicks..but i didnt count it.. will check and will post back...

first time i counted the clicks it was 10 and so i checked again it was 11...

[pcimage]

Judging from that model number, I would say that's a 500gb 5400.6 drive.

You will need to remove it from its chassis and connect it via its SATA connection (remove the USB bridge board) and see what a regular PC detects it as in the BIOS.

I.e. does the PC detect the proper model from the drive label (e.g. ST9500425AS) and the correct capacity.

Once you have done this, then report back with results. Without this info then we cannot help you.

ya its a 500gb drive... you mean tat i hav to connect it to a pc like a internal hard disk....?? and is there a proper way to remove the chassis cuz it still has warranty... and after i connect it using sata and goin to vios where should i look for the model number and size of the disk???

Yes, connect like a regular drive.

If the warranty is more important than your data, then we might as well end this thread here. You cannot make an omelette without breaking eggs!!

BIOS should show model and capacity in the setup.