Are sectors with access time of 5000ms a cause for warranty?

[ridge_water]

Hello, can you give an advice about my situation please.
I've bought an acer netbook few days ago, I checked its hdd with a few programs and victoria gave the result that there are about 100 sectors with access time of ~5000ms and 4 with ~9000ms, while hddscan labeled them simply as bad blocks. Can they be considered bad,so I could ask for warranty service or, as they are accessible in the end, it's not a warranty case?

Also when I run hhd transfer rate benchmarks, there are a lot of errors and transfer rate iz zero for most of time. This is definitely a replacement case then, right?

[BlackST]

I would try MHDD instead of Victoria, but need pure DOS start and it's not guaranteed to work on chipset / configuration of the netbook (maybe some settings need to be changed in HDD configuration).
If the result is the same, as the netbook is new, I would either try to get a replacement OR (last option) fix the disk, but in that case you need the installation disk(s) or a working copy of the recovery partition , or an image of identical netbook....

[ridge_water]

I was running Victoria from bootable usb stick with Windows Live. Unfortunately no MHDD on it, I'll check for bootable images with it later then.

I'll be fine if they replace the hdd, as netbook satisfies me otherwise. I haven't made recovery discs, I'm planning to install Windows 7 from usb stick and drivers are available on net, so I should be ok I guess.

Also there were some clicking starting sometimes when the system was starting and then it would flash bluescreen and reboot and this cycle would go on. Under bootable OS I've seen what with each click the drive turned invisible in the system for a moment and one click happened each 10-15 secs. This clicking would go away on its own after some time or when netbook was turned off for a while. Now netbook is working again so there is no assurance that I'll be able to show this to warranty service.
I assume this is hdd problem and not chipset's. Or hdd is not properly attached or something like that. They will have to replace the netbook anyway if this will happen with the second hdd.

Last edited by ridge_water on January 4th, 2012, 16:27, edited 1 time in total.

[BlackST]

You can always take the HDD out and diagnose on another PC....

Out of curiosity, what disk is ? (brand / model)

[ridge_water]

The model is:
WDC WD3200BPVT-22JJ5TO 320gb

Hdd is connected with usual sata cord? I thought there was something special kind for notebooks.

[fzabkar]

Some notebook drives have a small adapter PCB that you remove by pulling on it. That should expose the standard SATA connectors underneath.

Here is an example:
http://i29.photobucket.com/albums/c286/ ... ede605.jpg