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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Hdd full of data, but no data recoverable

April 11th, 2012, 15:49

I am wondering to understand how it happened.
A customer bring me a 500GB WD with no phisical demages,no bad sectors,no demages in SA.
Analyzing the hard drive with hexeditor, it appears FULL FULL of datas.
BUT no softwares can recover anything, even in RAW!
i have tryed also to regenerate translator from plist, but no results still.
it is a system hard-drive from a computer with NTFS, the partition 2 is the one interesting.
Attachments
no data.jpg

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 16:12

Several of your comments fit with expected results for an encrypted partition. I suggest further investigation of that possibility. Many approaches are possible - but first, ask the customer perhaps?

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 16:26

Agree, looks like encryption of some sort.

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 16:29

Agree, looks like encryption of some sort.

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 16:29

was it in external box?

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 18:08

Could we see the partition table? Perhaps the partition ID bytes might give us a clue.

Partition types: List of partition identifiers for PCs:
http://www.win.tue.nl/~aeb/partitions/p ... pes-1.html

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 21:02

It's obviously from A WD My Book. You will need the USB adapter from the enclosure to decrypt the drive.

Re: Hdd full of data, but no data recoverable

April 11th, 2012, 21:44

jono-ats wrote:It's obviously from A WD My Book.

That's not what the OP appears to be saying.

positivebit wrote:it is a system hard-drive from a computer with NTFS ...

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 0:10

fzabkar wrote:
jono-ats wrote:It's obviously from A WD My Book.

That's not what the OP appears to be saying.

positivebit wrote:it is a system hard-drive from a computer with NTFS ...


On closer inspection, you are right!

The encryption looks very similar.

My bad.

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 2:41

jono-ats wrote:The encryption looks very similar.

I can't see how you can conclude that.

My Books use 128-bit (or 256-bit?) AES encryption, but I can't see any repeating pattern of 16 bytes in the OP's data. In the absence of such patterns, I don't understand how you could infer anything about the nature of the data or the type of encryption.

Moreover, since at least three of the entries in the partition table appear meaningful, then LBA 0 would appear not to be encrypted. Since My Books encrypt every single byte in every sector of the visible user area, then this would suggest that the drive did not come from a My Book, even in the absence of confirmation from the OP.

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 3:12

This is definitely encrypted. Maybe Bitlocker or something similar (Safeboot crap?).

Or... client is lying? :mrgreen:

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 3:38

thanx guy for your suggestions.

I called my customer, a women :) she doesn't know what is encryption so i am in a difficoult position.

What she told me is this: she gave a kick at his PC (hp) and the pc didn't start again, so she called a informatic shop, they arrived, opened the pc and found that 1 module of ram was phisically demaged and removed it .
PC started, but windows (7) didn't boot.

To me looks like that this hp pc, maybe in his bios, has some encryption -??-

i am waiting the PC to check, just few days and i will know and let you know.

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:01

fzabkar wrote:Could we see the partition table? Perhaps the partition ID bytes might give us a clue.
Attachments
sector0.jpg

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:03

If I remember correctly some HP pc's and laptops come with an HP security package. Partition encryption is one of the options and can be too easily activated by a user with administrative rights. Can't remember which one it is. Maybe like Mcafee Endpoint?

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:05

Yep thats the one!

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:28

Safeboot.

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:34

Yep, it's clearly safeboot. A lot of HP machines come with it installed.

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:41

there are solutions on how to decrypt it, but only if windows is running you can prepare a bootable device.

my issue is that windows is not longer booting.

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:52

If I were you, i would image the drive and then i would try to repair windows. I think it is the easiest way. You said the machine won't start. BSOD?

Re: Hdd full of data, but no data recoverable

April 12th, 2012, 4:54

@ northwind

i will try it when i will get the hp PC from customer.
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