Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
July 6th, 2012, 6:17
Hello. I'm new here. I have a Gateway Laptop with a WD5000BPVT 500GB hard drive, dated 11 SEP 2011. I need to recover data, but I'm reluctant to spend large amounts of money and am also not comfortable having an outside service look at "my life" on it (home escrow, bank, family, data etc.) I bought a replacement hard drive, so the computer is working again. The bad drive is giving me the message "PXE-E61 Media test failure, check cable". I tried to run it on a USB cable (cable tested and works), and it still doesn't see the drive. The drive spins (no noises, no clicks, just a normal spinning sound). I did not do anything to cause this. It worked fine, I dozed off, woke up, and came back to this nightmare. For what it's worth, the bios DOES sees that it's a WD5000BPVT 500GB hard drive inserted.
Help please?
Much appreciated!
Kevin
July 6th, 2012, 10:33
PXE-E61 Media test failure = seems the laptop is trying to boot from network as the drive is not recognised.
So said :
1) How do you know you'll spend "large amounts of $$$ " in data recovery as still you didn't had the drive diagnosed ?
2) Serious DR company don't have the time to look at your stuff . Of course if you send the drive to suspicious locations where they grant your data will be back with $100 or less, maybe....
There's little to "help" without other elements unless you want remote internet clairvoyance , and the drive should be analyzed PROPERLY
July 6th, 2012, 13:04
You should get your drive diagnosed, with that, DR company will provide their quote and you can decide if that is too expensive for you.
If BIOS does see that drive, it might not be expensive at all.
July 6th, 2012, 14:14
Thanks you two. I'll consider your suggestions, but for now I'm going to hold out for suggestions I can try from home. I'd gladly send $100 (paypal, money order, or credit card) to anyone that types a suggestion that successfully enables me to recover my data, even if that advice is only one sentence long and takes 5 secs to type. I just want my data.
Thanks!
July 9th, 2012, 11:04
A good start would be to run a test from Mhdd or Victoria for Windows.
First set laptop bios to ata/compatibility mode instead of ahci. You need to boot the laptop from the Mhdd cd and report back the drive details as shown;
1- model number
2- serial number
3- firmware revision
Then you have to check smart to see if there are any pending and or reallocated sectors. Then post the results in this thread.
July 9th, 2012, 14:44
Thank you Dick. I will let you know.
July 9th, 2012, 16:01
dick wrote:A good start would be to run a test from Mhdd or Victoria for Windows.
First set laptop bios to ata/compatibility mode instead of ahci. You need to boot the laptop from the Mhdd cd and report back the drive details as shown;
1- model number
2- serial number
3- firmware revision
Then you have to check smart to see if there are any pending and or reallocated sectors. Then post the results in this thread.
Dick, I've been using computers for about 10 years. But I still have lots to learn (sorry) I went into the BIOS and I think (?) my only options are AHCI Mode and IDE Mode (under SATA mode settings) I did not see an ATA option. Am I suppose to start first with the Mhdd test first and foremost? Or is that step 2? Thanks!
July 9th, 2012, 16:44
Use IDE, it's ATA mode.
July 9th, 2012, 19:25
mr_spokk wrote:Use IDE, it's ATA mode.
Will do. Thank you =)
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