Fujitsu MJA2320BH always BSY but normal sound

[rd-simone]

Hello,

I have a Fujitsu MJA2320BH with a strange problem. The disk spins up, I can hear heads moving to platters and then it doesn't click or make any strange noise. It sounds like a functional HDD. But it always remais busy, it doesn't come ready and so it doesn't ID.

This disk comes from a notebook PC that fell down from few centimeters....

Maybe heads are damaged even if hdd sound is normal?

Thanks
Simone

[BlackST]

Dipende.
Se hai PC3000 puoi diagnosticarlo con quasi certezza.

It depends.
With PC3000 you can diagnose it with almost 100% certainty.

[Doomer]

PC3K does not support this model

[BlackST]

DIAGNOSE only

[BGman]

Did you try to diagnose it via terminal (as a Toshiba drive)?

[rd-simone]

Yes, I tried to diagnose it with terminal, using pc3k fujitsu terminal adapter, but I can get no output.... what could be the reason?