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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate 1TB

December 16th, 2012, 20:53

Hello,
I am having trouble seeing ALL of my hard drive. Windows (7) lets me format 31.9 GB, but where's the rest of the 1 TB I bought years ago!! Info: Hooking it up to my laptop with a USB (because there's no external SATA...) Here are some pictures:

http://i1103.photobucket.com/albums/g46 ... 2e63bc.jpg

http://i1103.photobucket.com/albums/g46 ... f207cc.jpg

http://i1103.photobucket.com/albums/g46 ... 53036b.jpg

Let me know if you need more info!!

Would like (and am not booting stuff on it...) more than 31.9 GB!!!

-Kyle

Re: Seagate 1TB

December 17th, 2012, 4:03

This could be a simple fix or (most likely) some internal problem that is not DIY.

Search this forum for 'terminal output' and 'ttl converter'.

Once you're able to get a terminal output we would be able to tell you more.

Edit: I now see you 're using a laptop, ie. you won't be able to connect this drive through sata, thus no terminal output.
Either find some desktop with sata ports and get a terminal output, or find someone with the appropriate equipment that can help you, or consult a pro, or bin the drive and move on.

Re: Seagate 1TB

December 17th, 2012, 8:54

32 GB... :mrgreen:

Re: Seagate 1TB

December 17th, 2012, 9:46

BlackST wrote:32 GB... :mrgreen:


Doh! :mrgreen:

Re: Seagate 1TB

December 17th, 2012, 10:14

This is a limitation of using windows to format in FAT32 as Macs can format FAT32 larger than 32Gb.

Try this software http://www.pendriveapps.com/format-fat3 ... than-32gb/


Loki

Re: Seagate 1TB

December 18th, 2012, 0:39

Simple fix...Lol It must be just FAT, not FAT32 or NTFS I will use the referenced to hopefully fix it, thanks!!!

Re: Seagate 1TB

December 18th, 2012, 0:45

Well, I tried to format it in NTFS, but it STILL says 31.9GB to format it to...Is it a USB thing?

Re: Seagate 1TB

December 18th, 2012, 7:17

drbuck wrote:Hello,
I am having trouble seeing ALL of my hard drive. Windows (7) lets me format 31.9 GB ...

Is that 32GB or do you mean 32MB?

What is the history of the drive? Did you have it in a desktop previously?

BTW, you can take a screenshot with the PrintScreen key. That copies the screen to the clipboard. Then open an image editing program and paste the clipboard contents into a new image.

Even easier are HD Tune's own "Saving the results" options:
http://www.hdtune.com/hdtune.html

Re: Seagate 1TB

December 18th, 2012, 7:33

drbuck wrote:Well, I tried to format it in NTFS, but it STILL says 31.9GB to format it to...Is it a USB thing?


If you do mean 32Gb then:
If you have already formatted it as FAT to 32Gb & then tried to right click the partition to format it as NTFS it will format as 32Gb as this is the size of the partiton that has been already created.
You will need to delete the partition using something like diskpart but be careful you dont delete the wrong drive.

Here's basic walkthrough for diskpart

Run cmd as administrator
diskpart
list disk (note the correct drive)
select disk 1 (or what ever the number is for your drive)
list disk (check that the correct drive has been selected ie it will have a *)
clean
Then close the cmd window

Unplug the drive & then reconnect it.
Then format it through the Disk Management snapin tool & Format it as NTFS

If you mean 32Mb then I see fzabkar has already asked some questions while I've been replying


Loki
Last edited by loki on December 18th, 2012, 7:41, edited 2 times in total.

Re: Seagate 1TB

December 18th, 2012, 7:36

firmware

Re: Seagate 1TB

December 18th, 2012, 22:14

Thanks, and I mean what I said, 31.9 GB (I even know that if it was a lower case "B" it would mean bits not bytes...) HD Tune uses a lower 'route' to get to hard drives, but it shows the real size of the disk...I dunno. Thinking it's a USB thing...but ideas?? And the firmware thing; I HOPE I would have noticed a long time ago (had this drive for about three years now...)but it is possible, but HD Tune sees it all...

Re: Seagate 1TB

December 19th, 2012, 0:45

you can try HDAT2 or MHDD to try to get the full capacity of your drive
You will have to connect the drive directly to the SATA port in a PC.

http://www.hdat2.com/hdat2_faq.html

mhdd-faq-eletronic-translation-t4427.html


Alternatively try using partitioning tools,like partition magic or Acronics disk manager.

Re: Seagate 1TB

December 19th, 2012, 19:48

drbuck wrote:Thanks, and I mean what I said, 31.9 GB (I even know that if it was a lower case "B" it would mean bits not bytes...) HD Tune uses a lower 'route' to get to hard drives, but it shows the real size of the disk...I dunno.

The reason for my question was that some Gigabyte motherboards are affected by a BIOS bug that reduces the capacity of 1TB drives to 32MB.

Re: Seagate 1TB

December 20th, 2012, 22:14

fzabkar wrote:
drbuck wrote:Thanks, and I mean what I said, 31.9 GB (I even know that if it was a lower case "B" it would mean bits not bytes...) HD Tune uses a lower 'route' to get to hard drives, but it shows the real size of the disk...I dunno.

The reason for my question was that some Gigabyte motherboards are affected by a BIOS bug that reduces the capacity of 1TB drives to 32MB.

Thanks, but I have to now figure out Partition Magic and Windows 7...

Re: Seagate 1TB

December 21st, 2012, 9:51

drbuck wrote:Thanks, and I mean what I said, 31.9 GB (I even know that if it was a lower case "B" it would mean bits not bytes...) HD Tune uses a lower 'route' to get to hard drives, but it shows the real size of the disk...I dunno. Thinking it's a USB thing...but ideas?? And the firmware thing; I HOPE I would have noticed a long time ago (had this drive for about three years now...)but it is possible, but HD Tune sees it all...

That possibly mean that the drive is OK and you problem is in partition table
Computer-icon-right-mouse-click->Manage->Disk Management. Do the screenshot

Re: Seagate 1TB

December 29th, 2012, 22:37

Doomer wrote:
drbuck wrote:Thanks, and I mean what I said, 31.9 GB (I even know that if it was a lower case "B" it would mean bits not bytes...) HD Tune uses a lower 'route' to get to hard drives, but it shows the real size of the disk...I dunno. Thinking it's a USB thing...but ideas?? And the firmware thing; I HOPE I would have noticed a long time ago (had this drive for about three years now...)but it is possible, but HD Tune sees it all...

That possibly mean that the drive is OK and you problem is in partition table
Computer-icon-right-mouse-click->Manage->Disk Management. Do the screenshot


OK, okay, but when I right click on it, all that shows up in Windows, I try 'Format' but it does not see all of it...Well, more to try!! Thanks!!!

Re: Seagate 1TB

December 30th, 2012, 0:05

Do another thing : connect the disk to a desktop pc and use MHDD from DOS. If the disk is seen correctly and you can scan beyond 32G it is the USB . If there is HPA lit or wrong capacity seen, the problem is there.

Re: Seagate 1TB

January 25th, 2013, 0:51

OK, Thanks for all the support!! Things to try now...Will tell ya if they work and how it worked!

Re: Seagate 1TB

January 27th, 2013, 19:38

Alright. I used a Paragon Hard Disk Manager 12 Suite : Solved the problem!! Can see all of the disk and using the extra space now!! Thanks for all the help!!!

Re: Seagate 1TB

January 28th, 2013, 4:03

Glad it worked out for you :-)
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