zero capacity

[oferav12]

hallo all
i have seagate 160GB st9160412asg
He stopped working
Once i connect it shows blue screen
is spinning and not clicking
if i connect to imager and its ready and i do scan and is said to me zero capacity
someone know what is the problem?
if its the platter or heads?
tnx for help

[pcimage]

Does it ID correctly?

With correct model and serial?

[oferav12]

yes i can see the model

[oferav12]

someone?

[mr_spokk]

Sounds like SA or FW corruption.

[fzabkar]

Clear SMART and/or G-list ???

[oferav12]

what do u mean?

[oferav12]

What is Clear SMART and G-list ???
Can u explain to me?

[HaQue]

hi, if you need it explained, then you should NOT be trying it. maybe look through this forum for those terms, have a read and get familiar with what they are, and then come back and re-ask for the help you think you should need.

Im not being an ass, but you are putting your data at greater risk if you start trying this stuff without knowing alot more. you will see what I mean after youve read a bit. This stuff is not like a windows issue where you can copy a commandline fix from a forum and run it quite safely to maybe fix an issue. Hard disk is one false move and your data is gone.

[hddguy]

hi, if you need it explained, then you should NOT be trying it.

Not a lot else needs to be said

[fzabkar]

@oferav12, you need to get a diagnostic report via the drive's serial terminal port.

[oferav12]

what the tools i need for this?
i have only imager

[michael chiklis]

You need an RS232/TTL adapter to connect the drive to a serial COM port or a UART/TTL if your computer doesn't have a serial connection but only USB.
Then you have to use a terminal program to give the right commands to reset smart and g-list, but before you should read about it.
Now you have all the information for searching about all this...

Good luck

[oferav12]

Ok thanks I will check it