Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
July 23rd, 2013, 23:48
I have a WD20EARX Green Drive that has been dropped and I need to repair it.
Powers up and spins while head attempts to access platter for about 10 seconds then stops spinning.
Drive is MAC formatted but does not show up in Disk Utility.
It does show up on Device Manager and Disk Management on Windows 7 however as "uninitialized" and cannot see the drive on Windows Explorer even though I have Macdrive installed.
I would greatly appreciate suggestions on what I need to replace.
Here are videos of what the drive does when turned on.
http://www.youtube.com/watch?v=LnN0t6jmNTwhttp://www.youtube.com/watch?v=Hf8-qD5aDSs
July 24th, 2013, 16:17
good digital!
July 24th, 2013, 16:58
The drive likely has internal damage (heads and/or surface) caused by the fall. You need to send it to a data recovery professional before it is absolutely unrecoverable.
July 25th, 2013, 3:44
To me this drive has very little chance.
It's very obvious that the heads are so f***ed up that they are not able to even return to the ramp properly. This means that at least one of the heads is bent, which in turn means that every time the drive powers on, damage occurs in one of the platters.
Adding the fact that the drive has been opened in an uncontrolled environment and tampered with....
expect it to be not cheap at all, if it has any chances.
Sorry. Partial recovery could still be an option, though.
July 26th, 2013, 17:33
Is that scraping sounds I hear.... RIP drive you did good!
July 26th, 2013, 20:07
There are no parts you can replace. And that scraping sound is just nasty. I wonder what the other surfaces look like?
This'll be a challenge for a pro, that's a certainty.
July 27th, 2013, 6:38
that sounds is from the bearing noise
not scratching on the platter
if one of the head was damaged you would hear it scratching
the qeastion is did you remove the screw on the headstack ???
as that why it might explain why its not parking the head.
got a wd green here
the reason why they are called wd green
as they are a piece of crap only design to work for so long
it suppose to be good for the Environment
good marketing scam
have to say nice digital there what your using for the video
July 28th, 2013, 11:28
craig6928 wrote:that sounds is from the bearing noise
not scratching on the platter
if one of the head was damaged you would hear it scratching
the qeastion is did you remove the screw on the headstack ???
as that why it might explain why its not parking the head.
got a wd green here
the reason why they are called wd green
as they are a piece of crap only design to work for so long
it suppose to be good for the Environment
good marketing scam
have to say nice digital there what your using for the video
Dropping the drive on the floor does not help the quality of the drive!
July 28th, 2013, 21:06
if the drive is on then yes the drive would get damaged headstack would be bent and scratching the platter
but drives that are not turned on are normal parked inside the hard drive
so it wont damage it
i have done test and dropped drives off the table that where not on and all worked fine
the ones dropped on floor when the drive was on and spinning headstack damaged and platter damaged.
July 29th, 2013, 5:52
IMHO you can test for damage all day long by dropping drives, but it won't tell you how Joe Blogs drive survives after he drops it. Every single drop is different, so no possibility of doing a controlled study.
But what you can say when customers tell you they have dropped it is that there is a better chance if it was off.
Maybe need to start spanking ppl that drop drives until they learn to treat em better....
Powered by phpBB © phpBB Group.