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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate 7200.4 - ticks, not detected, terminal problems

August 31st, 2013, 17:13

Hi,
I have nearly dead Seagate Momentus 7200.4. After powering up the disk I hear about 11 ticks (done by heads). Motor is working OK.
When I'm connecting via TTL cable I get:
Code:
RST 0x10M

and after pressing Ctrl+Z:
Code:
ASCII Diag mode

F3 t>

The problem is that I can only execute commands in first seconds - switching modes seems to work, Ctrl+X dumps data, spin down (Z) throws error LED:000000CE - as supposed - it should only work after few seconds after powering on. Sometimes Z throws DiagError 00005014. But basically terminal freezes when command is send after more than 10 seconds after power on - I have to reconnect power to access console again. Even Q does the same.

Disk contained important data but owner gave up so I can even damage disk but I would like to make it working.

What can I do to fix controller?

Re: Seagate 7200.4 - ticks, not detected, terminal problems

August 31st, 2013, 17:30

11 clicks then spin down?

If yes, then it's a physical head issue.

Re: Seagate 7200.4 - ticks, not detected, terminal problems

August 31st, 2013, 18:57

Without spin down - motor seems to work normally.

Re: Seagate 7200.4 - ticks, not detected, terminal problems

August 31st, 2013, 20:43

As far as I have experienced, this series does not spin down. Had drives with platter damage and did not spin down.

For this one, it's heads and possible platter damage, typically on surface 0.

Re: Seagate 7200.4 - ticks, not detected, terminal problems

September 1st, 2013, 6:29

So there is no chance to repair it except replacing platters or heads?

Re: Seagate 7200.4 - ticks, not detected, terminal problems

September 1st, 2013, 6:32

assembler wrote:So there is no chance to repair it except replacing platters or heads?

No, this one needs new heads...and maybe several set of heads, it depends how bad the surface is.
And yes you can replace the platters, but it's not going to be your info on them. :mrgreen:

Re: Seagate 7200.4 - ticks, not detected, terminal problems

September 1st, 2013, 7:02

I opened disk. You were right: ends of heads are creased :(

Re: Seagate 7200.4 - ticks, not detected, terminal problems

September 3rd, 2013, 12:58

assembler wrote:You were right...(

Thanks... This series drives is tricky, sometimes they spin down, sometimes they do not, despite being damaged in either situation.
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