Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
October 19th, 2013, 14:45
Dear Friends,
I have recd a wdd passport drive 750gb from a client which suffered a fall while not in use which contains HDD model WD7500KMVV-11TK7S1
Now when i connect it to usb i can hear faint sound like it is trying to initialize when brought to ears but i cannot feel it rotating for initialising.
Can the Platters motor be stuck ? or please advise any possible solutions.
Ajay
October 19th, 2013, 15:43
Sounds like sticktion to me.
October 19th, 2013, 17:26
Heads are stuck on platters or jammed in the ramp. Pro intervention is advised if the data is important. There is a good chance that one or more are ruined or there is media damage or firmware problems. Not DIY.
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