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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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usb hard drive - WD my passport

November 20th, 2013, 5:03

hello,

I have usb hard drive 500 GB. When hard drive power up, it does not spin up. the motor is not stuck. I can manually spin the spindle. What is probably the problem?

Re: usb hard drive - WD my passport

November 20th, 2013, 5:54

Possibly was a PCB issue, but you've made it a WHOLE LOT worse by opening it :-(

Re: usb hard drive - WD my passport

November 20th, 2013, 15:09

The above post was funny...

hello,

I have usb hard drive 500 GB. When hard drive power up, it does not spin up. the motor is not stuck. I can manually spin the spindle. What is probably the problem?


This part is even more funnier... Because the drive was opened outside a cleanroom, you might as well have it recycled as scrap metal...

Shane

Re: usb hard drive - WD my passport

November 20th, 2013, 15:36

The problem is that the wrong person is working on the drive. I recommend sending it to a data recovery professional before any further damage is caused. Expect to pay an up front fee for the opened drive to be assessed.

Re: usb hard drive - WD my passport

November 20th, 2013, 15:59

When powering up the drive, I suggest you isolate the voice coil contacts on the PCB. This will prevent the heads from loading. Hopefully the drive will keep spinning long enough to blow any contaminants off the platter(s) and into the filter.

Re: usb hard drive - WD my passport

November 21st, 2013, 0:26

fzabkar wrote:When powering up the drive, I suggest you isolate the voice coil contacts on the PCB. This will prevent the heads from loading. Hopefully the drive will keep spinning long enough to blow any contaminants off the platter(s) and into the filter.


How effective is this?

Re: usb hard drive - WD my passport

November 21st, 2013, 0:35

fzabkar wrote:When powering up the drive, I suggest you isolate the voice coil contacts on the PCB. This will prevent the heads from loading. Hopefully the drive will keep spinning long enough to blow any contaminants off the platter(s) and into the filter.

Don't do this unless its in a clean room. This only works in Australia...

Re: usb hard drive - WD my passport

November 21st, 2013, 1:06

Shine a flashlight in there, it helps.

Re: usb hard drive - WD my passport

November 21st, 2013, 2:58

jono-ats wrote:
fzabkar wrote:When powering up the drive, I suggest you isolate the voice coil contacts on the PCB. This will prevent the heads from loading. Hopefully the drive will keep spinning long enough to blow any contaminants off the platter(s) and into the filter.


How effective is this?

Very. I did this as a matter of course after every head crash that I worked on. My customers were corporate clients whose data were worth millions of dollars. Of course the technology was very different in my day (removable disc packs, pressurised pack area), but the same idea is still valid IMO.

Clearly the OP has no intention of engaging a professional DR lab, nor does s/he have a clean room. AISI, my suggestion is the only logical approach given these constraints.

Re: usb hard drive - WD my passport

November 21st, 2013, 3:38

Given those constraints then yes, it's just about his/her only option, although it's fair from ideal.

As long as they understand that they may well "DIY it to death" and that pro assistance after this may will be exponentially more expensive and maybe impossible due to media damage.

Re: usb hard drive - WD my passport

November 21st, 2013, 23:05

ShaneWard wrote:The above post was funny...

hello,

I have usb hard drive 500 GB. When hard drive power up, it does not spin up. the motor is not stuck. I can manually spin the spindle. What is probably the problem?


This part is even more funnier... Because the drive was opened outside a cleanroom, you might as well have it recycled as scrap metal...

Shane


Dear expert,

very very thanks :D :lol: :wink: :mrgreen:

Re: usb hard drive - WD my passport

November 22nd, 2013, 2:27

jono-ats wrote:
fzabkar wrote:When powering up the drive, I suggest you isolate the voice coil contacts on the PCB. This will prevent the heads from loading. Hopefully the drive will keep spinning long enough to blow any contaminants off the platter(s) and into the filter.


How effective is this?

Close to zero if you are lucky, less than zero if you are unlucky. Naturally if you have rampless drive things do complicate :mrgreen:
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