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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Problem on seagate ST3000DM001(3TO)

January 26th, 2014, 15:15

Hello All,

I am new in this forum, this is a very nice forum and cool community.

I have a failure on my disk, i don't have access to my disk, my operating system recognizes my disk but i don't have access
to my partitions.



When i boot the disk i have 2 sounds and sometimes with a beep :

https://soundcloud.com/kerpox/disk-seagate-failure


Technical Information about my disk :

Device Model: ST3000DM001
Firmware Version: CC24
User Capacity: 137.438.952.960 bytes [137 GB]
Sector Size: 512 bytes logical/physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Sun Jan 26 20:10:12 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled


Thank you for your support.
Matt

Re: Problem on seagate ST3000DM001(3TO)

January 26th, 2014, 16:34

Hello,

I'm afraid that's not a very pleasant noise. Your drive may suffer from some different problems. It stops spinning, doesn't it? (it is a bit hard to tell from the recording, since it seems that either you move away from the microphone or it does actually stop spinning). I would check for loads of dust in PCB contacts and give it a try, but almost certainly that's a scratch or heads issue - defenitely not a DIY. I wouldn't power it up even once more it data inside is important.

Cheers

Re: Problem on seagate ST3000DM001(3TO)

January 27th, 2014, 13:48

Hello deftrue,

Thank you for your answer.
It is possible is a pcb problem or its is certainly a mechanical problem?

Re: Problem on seagate ST3000DM001(3TO)

January 27th, 2014, 15:35

99% not a PCB issue.

Re: Problem on seagate ST3000DM001(3TO)

January 27th, 2014, 18:13

Hello,

Which is the method to find a root cause?

Thank you for your answers

Re: Problem on seagate ST3000DM001(3TO)

January 28th, 2014, 0:20

Is this drive from an external? Or simply from a tower?

Re: Problem on seagate ST3000DM001(3TO)

January 28th, 2014, 3:31

It is a external drive on usb case.

Re: Problem on seagate ST3000DM001(3TO)

January 28th, 2014, 20:53

Could the external drive have sustained some sort of physical shock, e.g. dropping, while operating?

Re: Problem on seagate ST3000DM001(3TO)

January 28th, 2014, 22:50

To me YES , the 2nd possibility is a head failure. They fail anytime anyway without warning...

Re: Problem on seagate ST3000DM001(3TO)

January 28th, 2014, 22:50

To me YES , the 2nd possibility is a head failure. They fail anytime anyway without warning...

Re: Problem on seagate ST3000DM001(3TO)

February 2nd, 2014, 16:38

I have the exact same issue on the exact same drive.

Have you had any luck?
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