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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD20EARS dropped from desk.

February 1st, 2014, 13:30

Hi all,

I was rushing to go out, and accidentally I dropped my WD20EARS caviar Green from desk during copying files from laptop. Now the disk is recognized in Device manager, but I can't access to the drive. I have very important files on this disk, is there any chance to recover the files ?

Re: WD20EARS dropped from desk.

February 1st, 2014, 13:40

You need professional DR help
Please do not power up the drive anymore it may worsen its current state, up to full unrecoverability

Re: WD20EARS dropped from desk.

February 1st, 2014, 13:42

No, more than likely the drive has suffered head damage and possibly scratched the disk. Only hope now is to keep it turned off and send it to a data recovery company, not a corner shop or PC world...

A hard drive is something you DO NOT want to fall of a desk or move at all.

Shane

Re: WD20EARS dropped from desk.

February 1st, 2014, 14:33

Tnx, can you tell me few data recovery companies in Europe ? Which is able to disassemble my hard drive and replace the heads.
Last edited by stefki on February 1st, 2014, 14:34, edited 1 time in total.

Re: WD20EARS dropped from desk.

February 1st, 2014, 14:33

stefki wrote:Tnx, can you tell me data recovery company in Europe ? Which is able to disassemble my hard drive and replace the heads.



Which country?

Re: WD20EARS dropped from desk.

February 1st, 2014, 14:35

I will search at google :)

Re: WD20EARS dropped from desk.

February 1st, 2014, 14:59

These drives suffer from full-ring headcrashes quite often on one or more surfaces. Fortunately, on my experience they have the greatest rate of successful partial recoveries from good surfaces, but it is mandatory to send it to a good pro.

Good luck.

Re: WD20EARS dropped from desk.

February 1st, 2014, 22:53

stefki wrote:I will search at google :)


You've asked us for recommendations for DR companies in Europe, yet decided to google search?

Good luck :-)

Re: WD20EARS dropped from desk.

February 2nd, 2014, 3:03

stefki wrote:Tnx, can you tell me few data recovery companies in Europe ? Which is able to disassemble my hard drive and replace the heads.


Plenty. It depends on how much are you willing to spend (not 50 €) and what do you expect.
P.S. in your case you may have a partial data loss anyway - only opening the drive can tell.

Re: WD20EARS dropped from desk.

February 2nd, 2014, 3:45

BlackST wrote:..... only opening the drive can tell.


BlackST is not implying YOU open the drive, he means a reputable DR company. Just wanted to highlight that.

Re: WD20EARS dropped from desk.

February 2nd, 2014, 6:45

Yes, I understand you, I need expert to perform this task, to replace the heads, I have 1.5TB files on this drive. 50€ Is reasonable price, but I guess It will cost me a lot of more + shipping cost. I'm from Balkans.

Re: WD20EARS dropped from desk.

February 3rd, 2014, 5:30

He said "NOT 50€".

It will cost allot more.

Re: WD20EARS dropped from desk.

February 5th, 2014, 7:38

If someone is willing to recover my 1500GB files, from 2TB hard drive for 100€, please PM me.

model: wd20ears-00mvwb0

Re: WD20EARS dropped from desk.

February 5th, 2014, 8:07

stefki wrote:If someone is willing to recover my 1500GB files, from 2TB hard drive for 100€, please PM me.

model: wd20ears-00mvwb0


I don`t think any DR expert will waste his time in Heads replacement for that price

Only NEWBIES can practice on your drive and end-up with NO LUCK

good luck man

FYI: Donor costs about your budget (IF AND ONLY IF) needed one

Re: WD20EARS dropped from desk.

February 5th, 2014, 9:16

100 Eur is about the diagnose fee, a donor drive is more than that and also there are TAXES to pay. No way, in a nutshell

Re: WD20EARS dropped from desk.

February 5th, 2014, 9:29

What if, I supply you with brand new wd20ears-00mvwb0 then you should only swap the heads.

Re: WD20EARS dropped from desk.

February 5th, 2014, 18:09

Just like others say - don't expect such job to be done for such a small fee. Even if you provide a suitable donor, which cannot be told from the others unless you have the knowledge and the right tools, such job may require an undetermined amount of time between 3 and 30 days, in hands of a good professional, consuming resources and time from the most advanced and expensive tools and facilities on the market.

How many times have I received on the lab hard drives badly spoiled by the customer, being as a result an unrecoverable case? Last week I received one very funny - he kept from us the fact that the drive had been opened on the first place, but then he confessed not only that they opened it - they bought a similar drive, performed a platter transfer from one to another using some sort of [I must say, greasy] kitchen gloves, and they wouldn't even be able to guarantee which were the patient or donor platters, or if they were placed in the right order, or if they even were flipped over or not (not to mention platter or head alignment - if any of those crushed heads was still alive)!! And they had the *cojones* like we say here in Spain to say that they proceeded cleanly and that such awful result is "just because of no having experience, but not because a bad manipulation of the drive". Guess what - we didn't even try. I'm not spending my time on these cases, where you cannot even tell the platter order, if they're flipped over or not, or even the parent drive.

Unfortunately, carving data out of a defective hard disk is not as easy as changing the fan of your laptop - if that's even easy at all.

Re: WD20EARS dropped from desk.

February 6th, 2014, 2:45

stefki wrote:If someone is willing to recover my 1500GB files, from 2TB hard drive for 100€, please PM me.

model: wd20ears-00mvwb0

There are several places(different countries) I could recommend you on Balkans to go, but none of them is 100€ to cost ...

Re: WD20EARS dropped from desk.

February 6th, 2014, 12:07

If you're only willing to pay $100 then the data is obviously not important to you.
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