Toshiba 1TB Firmware issue

[BCTS]

I received a 6 month old laptop with a toshiba MQ01ABD100H 1TB drive(see drive label pic) in it. It had stopped booting. I put it on my Atola Disksense Ethernet and tested it(see drive report). The Atola flagged bad firmware. I have been working with Dmitry trying to repair the firmware but the drive is too new for an automatic firmware recovery. The client would like to recover his files before sending the laptop back for warranty repair.

Any suggestions as to next steps? I feel, with a drive this new, finding a donor is futile. Is there a way(I remember doing something one time with a Seagate) of terminal'ing into the firmware and doing something to get this recoverable? Any suggestions would be appreciated.
-Jeff

Attachments

Toshiba HD Diag report.pdf

Atola diag report Toshiba 1TB

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Toshiba MQ01ABD100H 1TB

[Doomer]

I suspect NVC cache failure
There is a solution though

[BCTS]

I suspect NVC cache failure
There is a solution though

Replace the cache?
-Jeff