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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡¡¡

March 7th, 2014, 18:02

Hi everybody, i have serious problems with my seagte momentus 5400.5, the firmware is corrupted and i need flash my drive but I CANT FLASHING, I SEARCH IN THE ALL INTERNET SITE AND SEAGATE.COM AND I CANT FIND THE FIRMWARE, in seagate only have update for momentus xt, please if somebody have the firmware update tool for "DE04" OR "SD03" PLEASE GIVE FOR DOWNLOAD, I CAN PAAY SOME MONEY VIA PAYPAL, THAANKS!!!

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 7th, 2014, 19:32

What do you mean "firmware corrupted" ?

Doesn't make sense, a HDD is not a cellphone!

What are symptoms of your problem?

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 8th, 2014, 5:42

Why don't you spend your money very wisely and take your drive to someone that knows what they are doing.

What exactly do you think the firmware update/reflash will fix?

What is this, like a 320GB? You don't say you need DATA but I am assuming you do else you probably wouldn't continue with such a small drive and just buy a replacement.

Do you understand that flashing firmware in a lot of cases can be destructive to your data? I urge you to be careful if it is data you need.

You should not assume you know the problem because there are many issues that can look almost the same to a regular user.

I don't think you have diagnosed the issue sufficiently yet.

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 8th, 2014, 21:24

ok look my problem is that when I want to enter the hard drive, I can not because the firmware is locked and can not do anything, the information I do not care because I have backup but I need the disc to use it and I've already tried all tools and none have worked for me, the proven the mhdd, zu tried the victoria, and has not worked, the disk is 320 gigabytes and is firmware DE04, what I want is to reflash to remove the blockage in I look at the bios I've kuy well indicates it is in perfect condition, but not serves me anything because I can not format it, thank you very much!

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 8th, 2014, 22:23

What does CrystalDiskInfo say about your drive?

Can you upload CrystalDiskInfo's text report?

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 8th, 2014, 22:50

Yes SR. this is my cristaldiskinfo xD:

----------------------------------------------------------------------------
CrystalDiskInfo 4.3.0 (C) 2008-2012 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Ultimate Edition [6.1 Build 7600] (x86)
Date : 2014/03/08 20:48:46

-- Controller Map ----------------------------------------------------------
+ Controladora de almacenamiento ATA serie Intel(R) 82801GB/GR/GH (familia ICH7) - 27C0 [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Controladoras de almacenamiento Ultra ATA Intel(R) 82801G (familia ICH7) - 27DF [ATA]
+ ATA Channel 0 (0)
- TSSTcorp CD/DVDW TS-H652M ATA Device
- WDC WD1600AABS-00PRA0 ATA Device
+ ATA Channel 1 (1)
- ST9320320AS ATA Device

-- Disk List ---------------------------------------------------------------
(1) ST9320320AS : 320.0 GB [0-3-0, pd1]
(2) WDC WD1600AABS-00PRA0 : 160.0 GB [1-2-0, pd1]

----------------------------------------------------------------------------
(1) ST9320320AS
----------------------------------------------------------------------------
Model : ST9320320AS
Firmware : DE04
Serial Number : 5SX20S8A
Disk Size : 320.0 GB (8.4/137.4/320.0)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 625142448
Rotation Rate : Unknown
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 5393 hours
Power On Count : 4613 count
Temparature : 29 C (84 F)
Health Status : Bad
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : D0FEh [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _96 _76 __6 00000B45A5C5 Read Error Rate
03 _99 _97 _85 000000000000 Spin-Up Time
04 _96 _96 _20 000000001199 Start/Stop Count
05 __2 __2 _36 0000000007E0 Reallocated Sectors Count
07 _81 _60 _30 00000796D983 Seek Error Rate
09 _94 _94 __0 000000001511 Power-On Hours
0A 100 100 _97 00000000000F Spin Retry Count
0C _96 _96 _20 000000001205 Power Cycle Count
B8 100 100 _99 000000000000 End-to-End Error
BB __1 __1 __0 00000000FFFF Reported Uncorrectable Errors
BC 100 _98 __0 00140018003C Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _71 _53 _45 00001D1A001D Airflow Temperature
BF 100 100 __0 0000000000EB G-Sense Error Rate
C0 _98 _98 __0 000000001041 Power-off Retract Count
C1 _98 _98 __0 000000001697 Load/Unload Cycle Count
C2 _29 _47 __0 00110000001D Temperature
C3 _47 _29 __0 00000B45A5C5 Hardware ECC recovered
C5 100 100 __0 000000000068 Current Pending Sector Count
C6 100 100 __0 000000000068 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 70F3000014E8 Head Flying Hours
F1 100 253 __0 0000434A0943 Vendor Specific
F2 100 253 __0 00007349E97D Vendor Specific

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 003F 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 3553 3553 5832 3053 3841
020: 0000 4000 0004 4445 3034 2020 2020 5354 3933 3230
030: 3332 3041 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 003F 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0407 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 0706 0706 0000 004C 0040
080: 01F0 0029 746B 7F09 7FF3 BE09 BE09 67F3 407F 0034
090: 0034 8080 FFFE 0000 D0FE 0000 0000 0000 0000 0000
100: EAB0 2542 0000 0000 0000 0000 0000 0000 5000 C500
110: 116D 4E64 0000 0000 0000 0000 0000 0000 0000 401E
120: 400E 0000 0000 0000 0000 0000 0000 0000 0027 EAB0
130: 2542 EAB0 2542 0000 0002 0100 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 000F 000F 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 3400 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 103F 103F 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0002 0000 1010 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 6DA5


so tell me, i can get my drive again or is dead??
im CRYING!!!!!! :( :( :(

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 4:20

Drive is failing badly, nothing to do with firmware.

Juat scrap it and buy another.

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 4:35

Your drive has around 2000 bad sectors and probably a lot more to come.

05 __2 __2 _36 0000000007E0 Reallocated Sectors Count
BB __1 __1 __0 00000000FFFF Reported Uncorrectable Errors
BC 100 _98 __0 00140018003C Command Timeout
C5 100 100 __0 000000000068 Current Pending Sector Count
C6 100 100 __0 000000000068 Uncorrectable Sector Count

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 8:09

fzabkar wrote:Your drive has around 2000 bad sectors and probably a lot more to come.

05 __2 __2 _36 0000000007E0 Reallocated Sectors Count
BB __1 __1 __0 00000000FFFF Reported Uncorrectable Errors
BC 100 _98 __0 00140018003C Command Timeout
C5 100 100 __0 000000000068 Current Pending Sector Count
C6 100 100 __0 000000000068 Uncorrectable Sector Count



how you came to know about around 2000 bad sector? just asking

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 9:02

05 __2 __2 _36 0000000007E0 Reallocated Sectors Count

7E0 hex = 2016 decimal

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 18:42

yes i have some bad sector but the hard drive work good, the problem is the drive is LOCKED BY ATA PASSWORD, and i need the flash tool seagate "DE04" FOR REFLASH THE DRIVE AND QUIT THE SECURITY ON IS LEVEL HIGH, Someone can give me the firmware for flashing?? =) :wink:

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 18:43

i have this seagate hard drive since 2007, I LOVE THIS, AND I DONT WANT DELETE FROM MY COMPUTER!!!!!!!!!!

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 9th, 2014, 22:39

tutuyale wrote:i have this seagate hard drive since 2007, I LOVE THIS, AND I DONT WANT DELETE FROM MY COMPUTER!!!!!!!!!!
Well you are in for a very sad time because at that age, there are many more things that can start to go wrong.

You seriously are attached to that hard disk this much?

You need a new one, it is as simple as that

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 3:23

tutuyale wrote:yes i have some bad sector but the hard drive work good, the problem is the drive is LOCKED BY ATA PASSWORD, and i need the flash tool seagate "DE04" FOR REFLASH THE DRIVE AND QUIT THE SECURITY ON IS LEVEL HIGH, Someone can give me the firmware for flashing?? =) :wink:



Firstly, your hard drive doesn't "work good". It has bad sectors!

Secondly, a firmware "flash" will not remove ATA password.

As you've been told several times, just buy a new HDD.

You've come here for advise, you've been given it. Sorry you don't like the answers!

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 4:10

pcimage wrote:
tutuyale wrote:yes i have some bad sector but the hard drive work good, the problem is the drive is LOCKED BY ATA PASSWORD, and i need the flash tool seagate "DE04" FOR REFLASH THE DRIVE AND QUIT THE SECURITY ON IS LEVEL HIGH, Someone can give me the firmware for flashing?? =) :wink:



Firstly, your hard drive doesn't "work good". It has bad sectors!

Secondly, a firmware "flash" will not remove ATA password.

As you've been told several times, just buy a new HDD.

You've come here for advise, you've been given it. Sorry you don't like the answers!



OK i know i need purchase to new hard drive but, if have one program for restore this?? or format in low level for hope to save bad cluster or sector?? for example DBAN??, IM run DBan in this drive but is very slowly , is more that 199 hours for ERASE entery HDD !!, is much time LOL

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 5:39

tutuyale wrote:
pcimage wrote:
tutuyale wrote:yes i have some bad sector but the hard drive work good, the problem is the drive is LOCKED BY ATA PASSWORD, and i need the flash tool seagate "DE04" FOR REFLASH THE DRIVE AND QUIT THE SECURITY ON IS LEVEL HIGH, Someone can give me the firmware for flashing?? =) :wink:



Firstly, your hard drive doesn't "work good". It has bad sectors!

Secondly, a firmware "flash" will not remove ATA password.

As you've been told several times, just buy a new HDD.

You've come here for advise, you've been given it. Sorry you don't like the answers!



OK i know i need purchase to new hard drive but, if have one program for restore this?? or format in low level for hope to save bad cluster or sector?? for example DBAN??, IM run DBan in this drive but is very slowly , is more that 199 hours for ERASE entery HDD !!, is much time LOL

Let it go man, bury it in the backyard with a nice plaque alongside the Voodoo2 and remember the good times....

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 9:32

I suspect maybe he really does want data, nothing else makes sense..

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 13:52

uhmm im really not want the data, i have back up of my files, i want format the drive for use in other PC, Ok, for waths DBan is very slowly??¡¡

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 14:30

Spildit wrote:If dban works at all then drive is not ATA password locked.
Bad sectors/bad surface/bad heads.
If you are trying to use dban then you don't need the data, then go buy another drive.
If you LOVE your drive buy an equal one on ebay...
Regards.



Yes, im use DBan in "Quick Zero" Command and he say is finish in 199 Hours, with one passed and 0 Rounds, LOL, DBan make 00.01% every 5 minutes, i think the erase could maybe regenerate or save some bad sector, but not have other via for config DBAn run more faster, maybe edit the DBAN.BZI with hexadecimal Program, for example ULTRAEDIT??

DBAN is a very great eraser, he can delete the ATA PASSWORD, he can delete ALL DATA IN THE DRIVE ,INCLUDE THE ROM.BIN IN THE FIRMWARE!!whem im run MHDD, He tell me this "THIS DRIVE IS LOCKED BY ATA PASSWORD" And security ON level HIGH ,im not put any password in my drive, i think some viruses can enable the security mode, one day im turn on my PC and is showed the drive is LOCKED!!

Please help me!! :roll:

Re: Please Help ME with SEAGATE ST9320320AS FIRMWARE UPDATE¡

March 10th, 2014, 16:15

DBAN does not erase the ROM. A secure erase can wipe a password protected drive if it knows the master password.
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