not RDY SEAGATE Momentus 5400.4

[hhddrec]

Hi Gurus!

I have here an:

SEAGATE Momentus 5400.4
st9250827as

The drive have sticked heads on Platers, i open it in clean room and un-sticked it.

now the drive is very instable, sometimes can RDY and i can see any sec but commnly not get RDY

I atach PC3K log:


_______________________
Rst 08M
Buzz HM SFI

$($0D9DB,155C4,0D9D9,0000,00,14,70,84)HM SFI
!
$($0D9D9,15C2C,0D9D9,0000,00,3C,70,88)FHM HM HM SFI
$($0D9D9,0108B,0D9D9,0000,00,B0,10,00)HM SFI
!
$($0DE25,15FD8,0D9D9,0000,00,9E,10,03)HM SFI
!
$($0F373,15094,0D9D9,0000,00,8F,10,F9)HM SFI
!
$($0D9DB,15893,0D9D9,0000,00,66,70,D2)HM SFI
!
$($0D9DB,152F9,0D9D9,0000,00,19,70,0F)HM SFI
!
$($0D0F1,1563B,0D9D9,0000,00,71,30,25)HM SFI
!
$($0D9E6,155CC,0D9D9,0000,00,64,70,FF)HM HM HM SFI
$($0D27A,01AF9,0D9D9,0000,00,BC,30,00)HM HM HM SFI
$($00940,01076,0D9D9,0000,00,27,70,00)HM SFI
$($0D9DB,11A7B,0D9D9,0000,00,9A,70,00)HM HM HM SFI
$($0D9DC,00FC0,0D9D9,0000,00,4F,70,00)
F>
F>
F>
F>
F>
F>
F>/2
F>Z
F>
F>
F>
F>
F>
F>U
F>
Buzz HM SFI
$($0D9D9,01301,0D9D9,0000,00,93,70,00)HM HM SFI
$($0D313,0188E,0D9D9,0000,00,89,30,00)HM HM SFI
$($0D9DA,0103D,0D9D9,0000,00,99,70,00)HM HM SFI
$($0D9D9,01032,0D9D9,0000,00,49,70,00)HM HM SFI
$($0D9DA,0142C,0D9D9,0000,00,8B,70,00)HM HM SFI
$($28048,00F73,0D9D9,0000,00,AD,70,00)
F>
F>
F>
F>
F>
F>
F>Rst 08M

Buzz HM SFI
$($00F7B,01079,00F3C,0000,00,0B,30,00)HM HM SFI
$($00FBA,00FA0,00F3C,0000,00,04,10,00)HM HM SFI
$($00F59,00FCB,00F3C,0000,00,5D,30,00)HM SFI
$($3872A,01022,1101F,0000,00,B8,70,00)HM HM SFI
$($113DD,01007,1101F,0000,00,99,70,00)HM HM SFI
$($11018,0108C,1101F,0000,00,C8,30,00)HM HM SFI
$($117E2,01071,1101F,0000,00,14,70,00)HM HM SFI
!
$($11010,1101E,1101F,0000,00,9A,70,F6)HM SFI
!
$($117E0,11681,1101F,0000,00,C1,70,FF)HM SFI
!
$($113E1,11713,1101F,0000,00,0C,70,EE)SFI
AMR
$($11010,11142,1101F,0000,00,9A,70,FA)SFI
AMR
$($111DF,1101F,1101E,FFEC,00,67,10,F4)HM SFI
!
$($12FDE,1101E,1101F,0000,00,C8,70,FF)HM SFI
!
$($11027,13C2E,1101F,0000,00,83,70,FF)HM SFI
!
$($11021,12F43,1101F,0000,00,95,70,FF)HM SFI
!
$($12FDF,1101F,1101E,FFD8,00,CD,70,FF)HM SFI
!
$($16FE0,1101E,1101F,003D,00,1C,70,FE)HM SFI
!
$($10F60,1101E,1101F,0000,00,D6,10,FF)HM SFI
!
$($1102E,139D5,1101F,0000,00,B4,70,FF)HM SFI
!
$($1115B,11142,1101F,0000,00,C7,10,FF)SFI
AMR
$($1101F,125BF,1101F,0000,00,C1,70,FF)HM SFI
!
$($117AE,15D79,1101F,0000,00,85,70,FF)HM SFI
!
$($111DF,13D70,1101F,0000,00,C3,70,FF)SFI
AMR
$($11FC7,11039,11038,FFC3,00,36,70,FF)HM SFI
!
$($12FC5,11038,11039,0000,00,D6,70,FF)HM HM SFI
$($1D200,01105,11039,0000,00,8A,70,00)HM HM SFI
!
$($11032,011F9,11039,0000,00,82,70,FD)SFI
$($11039,12FA4,11039,0000,00,07,70,FE)SFI
AMR
$($11039,11DC3,11039,0000,00,5E,70,FF)HM SFI
!

ERR A2: Boot Adapts

F>
F>
F>
F>R

Buzz HM SFI
$($1101E,01107,1101F,0000,00,99,70,00)HM SFI
!
$($1102D,138D8,1101F,0000,00,1B,70,FF)SFI
AMR
$($111EE,1266B,1101F,0000,00,6C,10,FF)HM HM SFI
$($10FC9,014F1,1101F,0000,00,C5,30,00)HM HM SFI
$($10FE9,00FA4,1101F,0000,00,8E,30,00)HM HM SFI
$($11020,013DE,1101F,0000,00,32,70,00)HM HM SFI
$($11037,00FFD,1101F,0000,00,96,30,00)HM SFI
$($10FF8,00FFE,1101F,0000,00,2F,30,00)HM HM SFI
$($1101C,011AD,1101F,0000,00,2B,70,00)HM HM SFI
$($1101C,0149E,1101F,0000,00,A2,70,00)HM HM SFI
$($2B63F,1101F,11039,0000,00,9D,70,00)HM HM SFI
$($11037,0126C,11039,0000,00,93,70,00)HM SFI
!
$($11FC3,13165,11039,0000,00,45,70,FF)SFI
AMR
$($110C6,11038,11039,0028,00,AC,10,FF)SFI
AMR
$($11FF9,11B28,11039,0028,00,45,10,FF)SFI
$($3AE60,1233C,11039,0028,00,48,10,FF)SFI
AMR
$($11025,123AC,11039,0028,00,6A,70,FF)HM HM SFI
$($00258,0102A,11039,0028,00,A0,10,00)HM SFI
$($1103A,00FD6,11039,0000,00,9A,70,00)HM SFI
!
$($1103B,11039,11039,0014,00,66,70,FF)HM SFI
$($10FCC,0111B,11039,0014,00,69,30,EF)HM HM SFI
$($1102C,0102B,11039,0014,00,8F,30,00)HM HM SFI
$($11039,01398,11039,0014,00,12,30,00)HM HM SFI
$($11026,00FE0,11039,0014,00,07,30,00)HM HM SFI
$($1100E,0146A,11039,0014,00,1D,30,00)HM SFI
$($1100E,00FD5,1101F,0000,00,8B,30,00)HM HM SFI
$($10FF3,011B9,1101F,0000,00,22,30,00)HM HM SFI
$($11027,00FDF,1101F,0000,00,33,70,00)HM HM SFI
$($2B46A,0109D,1101F,0000,00,58,30,00)HM HM SFI
$($036C0,01074,1101F,0000,00,01,30,00)HM HM SFI
$($10FAF,00FBC,1101F,0000,00,6D,30,00)HM SFI
$($10FB9,01224,1101F,0000,00,C8,30,00)HM HM SFI
$($10FC4,010C7,1101F,0000,00,8B,30,00)HM HM SFI
$($10FB4,010F8,1101F,0000,00,0A,30,00)HM HM SFI
$($10FC2,01241,1101F,0000,00,69,30,00)HM HM SFI
$($10FA6,00FBD,1101F,0000,00,30,30,00)HM HM SFI
$($10FC6,01002,1101F,0000,00,2B,30,00)HM SFI
$($0D448,0199C,11039,0000,00,7A,30,00)HM HM SFI
$($10FC1,012E8,11039,0000,00,B8,30,00)HM HM HM SFI
$($0E539,0109C,11039,0000,00,60,30,00)HM SFI
$($0EC08,0119C,11039,0000,00,01,30,00)HM HM SFI
$($0D2C2,010B1,11039,0000,00,D8,30,00)HM HM SFI
$($0D2E5,0117C,11039,0000,00,7A,30,00)HM SFI
$($073EC,01749,11039,0000,00,22,30,00)HM HM SFI
$($0DA1D,010CF,11039,0000,00,28,30,00)HM HM SFI
$($0EC2A,010E0,11039,0000,00,6A,30,00)HM HM SFI
$($0EFB1,01023,11039,0000,00,71,30,00)HM HM HM SFI
$($10FC2,0106E,11039,0000,00,21,30,00)HM SFI
$($10FC1,01067,11039,0000,00,64,30,00)HM SFI
$($10FD9,01304,1102D,0000,00,D3,30,00)HM HM SFI
$($1E983,01059,1102D,0000,00,5A,30,00)HM HM SFI
$($11004,010CD,1102D,0000,00,3F,30,00)HM HM HM SFI
$($1102E,00FD2,1102D,0000,00,79,70,00)HM HM SFI
$($02780,1102D,11045,0000,00,A0,70,00)HM SFI
$($1101A,00FF6,11045,0000,00,9F,70,00) Code - 11 Track 0F66E.0.01E Sns 01E
F>HM SFI
$($1103E,00FE1,11047,0000,00,3B,70,00)HM HM SFI
$($1104B,01084,11047,0000,00,90,70,00)HM


_______________________



Any idea.

Thanks

[Madoka]

Greetings.
Replace the head stack.

[hhddrec]

Thanks Madoka!

maybe Platters little scrached too?

[pcimage]

Greetings.
Replace the head stack.

Absolutely.

[infofaster]

In this case the better solution is to replace the heads for ones 100% functional and compatible.

[hhddrec]

Ok, ill try it, i need search for donnor drive.

Thaks i'll report here.

[hhddrec]

Hi Guys!

I taken a look inside HDD in clean room.

i atach pics, looks badly.

in your opininion, How many data recovery chances?

[hhddrec]

Here are pics

Attachments

MomentusHeads.png (189.98 KiB) Viewed 9521 times

[infofaster]

In this case, unfortunately the chances of recovery are very few. With this damages in the platters and if the anothers surface above are intact, without damages.. only one our two people in the word have the knowledge and the tools to recover in this conditions. If you have the tools to change the platters see if the surface 0 have headcrash. If so, forget about it, no recovery.

[mr_spokk]

Yet Another sad customer, due to inexperience.

Bosse

[mr_spokk]

Subject: not RDY SEAGATE Momentus 5400.4

Yet Another sad customer, due to inexperience.

Bosse

Hi Mr-Spokk!

What you want to say?
I do not untherstand you, i made something badly?

Please report me.

Yes you did, if you unstick heads from the Surface first thing to do is to inspect those heads closely....or better, replace them.
In your case you didn't do that, and as you can see on your Pictures all 4 heads are loose, so when you start the drive they will destroy the Surface.
And with the Surface gone, all clients data is gone...

[hhddrec]

I do not untherstand you

Yes you did, if you unstick heads from the Surface first thing to do is to inspect those heads closely....or better, replace them.

1º step:

start drive and atach it to Pc3K.
the Pc3K log was:

$($0D9E6,155CC,0D9D9,0000,00,64,70,FF)HM HM HM SFI
$($0D27A,01AF9,0D9D9,0000,00,BC,30,00)HM HM HM SFI
$($00940,01076,0D9D9,0000,00,27,70,00)HM SFI
$($0D9DB,11A7B,0D9D9,0000,00,9A,70,00)HM HM HM SFI
$($0D9DC,00FC0,0D9D9,0000,00,4F,70,00)
In your case you didn't do that, and as you can see on your Pictures all 4 heads are loose, so when you start the drive they will destroy the Surface.
And with the Surface gone, all clients data is gone...[/quote]

2º Open HDD in Clean Room:
i can view heads parked into their corresponding ramps

3º extract Heads and wiew via magnifier (pic atached to this forum)

4º take a look to the platers status (as you can see to in pics atached to forum)

i do not try to read data with those badly heads, and i do not try with other ones.
in this situation i would to know if any chance of data recovery, before breaking other donnor heads.

In your case you didn't do that, and as you can see on your Pictures all 4 heads are loose

yes, heads are loosen, and when i see this heads losen i tryed to see if there was damage on platters without try to read data from HDD

so when you start the drive they will destroy the Surface.

i only start the drive to see drive status via BIOS and/or Pc3k, before to see damages on heads, not after

And with the Surface gone, all clients data is gone...

In this case i think the surface was gone before to start testing drive. the damage is not due to my testings

[LarrySabo]

My money is on the owner trying the freezer trick, which crashed the heads before you got the drive.

[hhddrec]

Thanks LarrrySabo, but i think i do not untherstand you

??

[LarrySabo]

The surface looks like it would after the drive had been in a freezer. If the owner tried that trick, he could have caused the surface damage that's on your drive's platters, which would have killed the heads when they tried to start up the drive after freezing it. It would look like this: https://www.youtube.com/watch?v=ad1uVAB5bNA

[northwind]

My money is on the owner trying the freezer trick, which crashed the heads before you got the drive.

+1

[northwind]

The drive have sticked heads on Platers, i open it in clean room and un-sticked it.
now the drive is very instable, sometimes can RDY and i can see any sec but commnly not get RDY

So you unstuck heads, they were totally screwed, but still you powered on the drive.

Given the fact (for me) that the drive has been in the freezer as well, and that there are obvious rings on the top platter, I would not waste another set of heads for this.

[hhddrec]

Thaks Larry and NorthWind!