My 2tb Seagate hard drive (ST2000DM001) has a peculiar probl

[guymwansa]

[*] First let me start by apologizing in advance for my lack of knowledge pertaining to hard drive related issues and ask that you keep you answers simple as I am a newb to all this.

So I have a 2TB Seagate hard drive ( ST2000DM001) that has a very peculiar problem. I've had it for well over a year, almost 2, and it's worked just fine, until today when it just decided to die. I was using it last night playing video off it then, I shut down my PC when going to bed last night and turned off the switches as I usually do. When I woke up I turned on the switches, turned the PC on, and shortly after it tried playing a video off it my PC hang, no responsive for a good while, then I turned it off and turned it back on again. Then something strange happened, it started "knocking" (or "kicking" or whatever you call it). it'll kick twice or three times (ive heard it scretch once) while the PC is booting and stop. I think i can feel it spin, but im not sure. When my Windows 8 boots up, the drive is no longer visible. It shows in BIOS, and checking computer management when the PC boots, it shows as an unpartitioned 128 GB drive. I have not tried anything on it for fear of losing my drive and my data. What could be the problem? and how do I fix it?

[hhddrec]

I think your problem is about FW. but meybe heads problems or media problems too

Have you got tools for data recovery? minimal equipment that you need in this case is a TTL adapter.


Report us info identification data and tools that you have.

but remember if your data is important better contact with a pro.

[digitalferret]

Hi Guy, just from your description and not being sure how "newb" you are....

Maybe you could give us an idea of your level of technical experience, what equipment you have to hand and so on.

As simple as i can and apologies if i have read you wrong:

At a normal everyday "user" level, drive contains films, music etc that can be downloaded again, this item would now be considered broken: Just buy a new drive and re download your entertainment.

If you are looking to make it work again or get your data back it would need technical experience and specialist hardware maybe beyond your means.

If you are more concerned about getting your data back, valuable data, it would mean using a local Data Recovery company. This is usually not worthwhile for recovering just films / music etc as it can be quite expensive.

hope this helps

K

[northwind]

This sounds like a drive with bad heads to me.
I would like to see the terminal output to be sure, but if it clicks and spins down, most likely the heads are the culprit.

I can suggest a good DR Lab in Cape Town if you wish to send your drive, so they can have a look.

[guymwansa]

I'm very new to this, almost an "everyday user" but slightly more technical expertise. I have no TTL or any such equipment on hand. Is there some form of software that I can use to run some form of diagnosis (without special hardware) that I can post back here to see if you can help diagnose the actual problem? I was hoping the issue something small like Firmware, or a dead board or something of that scale.
Generally the data is redownloadable, not easily, but I guess I can recover most of it eventually. So recovery companies is probably out of the question.

[hhddrec]

you need a TTL adapter. if not you cam mot tesy your hd

better contact with a pro as Nortwind suggest you