My passport WD20NMVW Issue

[dwdx]

Hello,

My WD my passport model number WD20NMVW is not showing up when plugged into and computer (Mac or PC). The drive makes a 1 second hum noise and then beep and does this over and over again.

It is similar to this video (not my drive and not the same model)

https://www.youtube.com/watch?v=to-pHF6BxgI

Do you think my drive is completely shot or possibly needs to have the PCB swapped?

I is still under warranty but I would really like to have the information recovered from it.

Thank you so much in advance for any help.

[jono-ats]

It sounds like the heads are positioned atop the platters, or else are mangled in the ramp.

This isn't a problem you can resolve yourself.

[pcimage]

It sounds like the heads are positioned atop the platters, or else are mangled in the ramp.

This isn't a problem you can resolve yourself.

Agree, 99.99% nothing to do with PCB.

[northwind]

What they said ^^

Since this is a Shrek drive, just give it to a reputable DR company (contact Jon at http://www.datasaversllc.com/) and pray heads are intact. If not, then these drives are/can be very nasty.

[pcimage]

What they said ^^

Since this is a Shrek drive, just give it to a reputable DR company (contact Jon at http://www.datasaversllc.com/) and pray heads are intact. If not, then these drives are/can be very nasty.

Not to mention expensive parts

[northwind]

What they said ^^

Since this is a Shrek drive, just give it to a reputable DR company (contact Jon at http://www.datasaversllc.com/) and pray heads are intact. If not, then these drives are/can be very nasty.

Not to mention expensive parts

Oh yes...