ST3000DM001 Clicking noise, spin down

[gmtandi]

Hello,

Yesterday my Seagate HDD died. Now BIOS isn't recognizing it, and data is not accessible. I think i must replace the heads to get it working again, but would like to hear what do you think.

I had read the serial port output with TTL USB<-> Serial converter and it is:

Boot 0x40M

Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame 05C0 0051 03B4 2D40 0008 0000 0000 0000 0FC7 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame FE40 0054 03B4 2D80 0008 0000 0000 0000 0FB9 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FD40 0054 03B4 2DC0 0008 0000 0000 0000 0FAC 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FD00 0054 03B4 2E40 0008 0000 0000 0000 0F90 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FD00 0054 03B4 2E40 0008 0000 0000 0000 0F90 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FC80 0055 03B4 2D80 0008 0000 0000 0000 0FB9 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FC80 0055 03B4 2D40 0008 0000 0000 0000 0FC7 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FC40 0055 03B4 2D80 0008 0000 0000 0000 0FB9 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FC40 0055 03B4 2D40 0008 0000 0000 0000 0FC7 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FC40 0055 03B4 2D80 0008 0000 0000 0000 0FB9 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FC00 0056 03B4 2D00 0008 0000 0000 0000 0FD5 0000 0000 0000 0000 0000 0000 0000 09AA EB88 40A8 2CDC EAA3 BC0F 7850 E686 B707 735E 0000 007F 0000 0000 001F 0004 0000

When i connect power cable, it spin-up, click few times then spin-down.

I have another disk the same model as this one. Also i had read the serial output from the PCB without connecting to the disk, and it seems to return the same output, would it be something related to the PCB?

I have no access to a clean room, but looking in youtube, i found an possible alternative to do heads swap, what do you think about this video? https://www.youtube.com/watch?v=xPEa0Wc9iUc

If i do swap the heads, i will need to adjust any setting in the room, or probably it will run fine?

As i stated before, i have another disk that matches exactly the same model as this one, what about replacing both PCB(keeping the ROM from original disk) and heads? or should i try replacing only PCB before trying heads?

I always liked Maxtor(now Seagate) disks, but recently it's only disappointing me, my next disks will be WD. Yesterday something strange happened by here, 3 disks failed(2 recovered, 1 died), also a PSU from another PC died. thats weird that i have a double conversion, sinusoidal UPS, anyways, any tip about if would it be possible to recover that data?

thanks, and best regards

[edit]

sorry, i forgot to attach photo from PCB :
http://nl.andi.com.br/seagate/DSC_0849.JPG
http://nl.andi.com.br/seagate/DSC_0850.JPG

[ShaneWard]

If the data is VERY important than its always best to take it to a data recovery center, (No a PC shop) and have them take a look a it. Not only do they have the clean rooms, but they have the unlimited experience to make it work with minimal damage. Hard drives are very fast and delicate machines. One thing out of place and the head arm will grind up the disk surface within a few seconds and thats buy buy data.

If data is not important then that Clean chamber on the video looks good, but might want to make it out of stronger material as I am sure small dust can still leak in, perhaps a large clear box or something already sealed then add filter and all the others.

Best thing to do is get a load of cheap hard drives from E-bay to practice on first. Once you are successful and confident then try it for real. But chances to do this on your own are nearly impossible sorry to say. Its your own risk, but its worth having fun with if you have nothing to loose.

[gmtandi]

In case when i open, if i see the surface already damaged, there will be no recovery, even for a pro, right?

Yes, there's no important data, just some personal photos, and things,.. But nothing that worth R$ 2.800,00 (U$1.000,00), the price that pros i contacted here said.. So i think would be fun...

I had tried with an old 1.5TB disk, but not easy to safely remove the heads without tools, prob. I would buy one of those (don't know the name) tools that help when replacing the heads in eBay before opening. Considering i already have another disk same model, ... I won't spend more than U$50, and will be fun do that.

Thanks

[Jano952]

if you have another disk of the same type (with the same PCB) you dont need, maybe you can first try to swap PCBs and ROM chips.

[pikus_09]

Hey Jano952, There is no a PCB Problem, I have the same drive, and, unfortunately, the problem is a BAD heads.

[Jano952]

yes, in 99.999 % it is caused by bad heads, but if he is willing to experiment with heads replacing, he might try to chance PCB first as it is a lot easier and he will be 100% sure

[gmtandi]

yes, in 99.999 % it is caused by bad heads, but if he is willing to experiment with heads replacing, he might try to chance PCB first as it is a lot easier and he will be 100% sure

Agreed. I'll then save the data from this good 3TB disk i have, and try replacing PCB + memory to be 100% sure =)

Any news i update here (not today)

good night people thanks

[gmtandi]

I'm feeling unlucky. I had bought both disks same day, i was like 100% sure they were exactly same(model, pcb, ...), but just noticed they are not the same PCB, prob. not same heads,... so i can't do nothing for now :S #weird

[gmtandi]

Just found a guy who does have an ST3000DM001 with exactly the same P/N, FW, and PCB #, only different things is the Serial number (4 digits are not equal), and the sticker in the PCB, mine is 5009 G and his is 5011 H, would it be a good donor drive?

Also, my date code is 12503 and his 12203

thanks

[ShaneWard]

I'm feeling unlucky. I had bought both disks same day, i was like 100% sure they were exactly same(model, pcb, ...), but just noticed they are not the same PCB, prob. not same heads,... so i can't do nothing for now :S #weird

If you are going to check the PCB then a simple swap will not work, you need to change the ROM chip from the bad drive to the good drive PCB and then use the PCB on the bad drive. The ROM chip contains detailed information about that drive ONLY and must be moved to a new PCB for it to work.

If you got two drives that are the same model, then moving the ROM chip should work.

[gmtandi]

If you are going to check the PCB then a simple swap will not work, you need to change the ROM chip from the bad drive to the good drive PCB and then use the PCB on the bad drive. The ROM chip contains detailed information about that drive ONLY and must be moved to a new PCB for it to work.

If you got two drives that are the same model, then moving the ROM chip should work.

Yes, i understand that. I have SMD soldering skills, also i have a soldering station with air gun. I figured that the disks i have here @ home are not exact the same P/N, also the PCB have other parts. So i'm sure it'll be dangerous to swap PCB in this case.

I found a guy who does have a disk with the same P/N: 9YN166-570, and the PCB is 100664987 REV B, like mine is. but the Serial number does not starts with the same 4 characters, i think it will work, i'm unsure about the serial # thing... what do you say about this disk? i'll give a try

[MindMergepk]

Just found a guy who does have an ST3000DM001 with exactly the same P/N, FW, and PCB #, only different things is the Serial number (4 digits are not equal), and the sticker in the PCB, mine is 5009 G and his is 5011 H, would it be a good donor drive?

thanks

for PCB yes and for Heads No.