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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Samsung M3 Portable dont reconized

March 18th, 2015, 16:01

Hi there!
Today my external usb hd stop working.
It seems to be a physical problem because it does a weird noise and nothing appears in dmesg.

Ps.:The driver is not stucked the plates runs, the needle moves e the led keeps on, but no blinks.I have already opened it but no success.

This was the last "talk" between my system and the HD:
[86356.718799] usb-storage 1-1.6.4:1.0: USB Mass Storage device detected
[86356.718992] scsi12 : usb-storage 1-1.6.4:1.0
[86357.720052] scsi 12:0:0:0: Direct-Access Samsung M3 Portable 1301 PQ: 0 ANSI: 6
[86357.720278] sd 12:0:0:0: Attached scsi generic sg3 type 0
[86357.720888] sd 12:0:0:0: [sdc] 976773168 512-byte logical blocks: (500 GB/465 GiB)
[86357.722013] sd 12:0:0:0: [sdc] Write Protect is off
[86357.722017] sd 12:0:0:0: [sdc] Mode Sense: 33 00 00 08
[86357.724012] sd 12:0:0:0: [sdc] No Caching mode page found
[86357.724016] sd 12:0:0:0: [sdc] Assuming drive cache: write through
[86357.727244] sd 12:0:0:0: [sdc] No Caching mode page found
[86357.727248] sd 12:0:0:0: [sdc] Assuming drive cache: write through
[86358.027598] sdc: sdc1
[86358.054490] sd 12:0:0:0: [sdc] No Caching mode page found
[86358.054495] sd 12:0:0:0: [sdc] Assuming drive cache: write through
[86358.054498] sd 12:0:0:0: [sdc] Attached SCSI disk
[86358.456206] usb 1-1.6.4: USB disconnect, device number 101
[86358.463267] scsi 12:0:0:0: rejecting I/O to offline device
[86358.463274] scsi 12:0:0:0: [sdc] killing request
[86358.463286] scsi 12:0:0:0: [sdc] Unhandled error code
[86358.463288] scsi 12:0:0:0: [sdc]
[86358.463289] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[86358.463291] scsi 12:0:0:0: [sdc] CDB:
[86358.463292] Read(10): 28 00 00 00 00 18 00 00 08 00
[86358.463297] end_request: I/O error, dev sdc, sector 24
[86358.463299] Buffer I/O error on device sdc, logical block 3
[86358.463322] Buffer I/O error on device sdc, logical block 3
[86358.463340] Buffer I/O error on device sdc, logical block 3
[86358.463344] Buffer I/O error on device sdc, logical block 3
[86358.463347] Buffer I/O error on device sdc, logical block 3
[86358.463354] Buffer I/O error on device sdc, logical block 7
[86358.463358] Buffer I/O error on device sdc, logical block 7
[86358.463363] Buffer I/O error on device sdc, logical block 7
[86358.463366] Buffer I/O error on device sdc, logical block 7
[86358.463370] Buffer I/O error on device sdc, logical block 15

Sorry my bad english.
Regards,
Bruno.

Re: Samsung M3 Portable dont reconized

March 18th, 2015, 16:27

Maybe it helps:
http://youtu.be/2MwJ4bpu0ZU

Re: Samsung M3 Portable dont reconized

March 18th, 2015, 16:46

Is it one that uses a SATA to USB adapter bridge board, or is the USB board build right onto the actual hard drive?

Re: Samsung M3 Portable dont reconized

March 18th, 2015, 17:23

Hi,
Yes it is USB board build, no adapter.it does a repetitive sound.
The HD dont suffer any impact or damage, i dont have a clue about it.

I just put a video on Youtube, maybe it can help:
watch?v=2MwJ4bpu0ZU

Thx
Attachments
cap.png

Re: Samsung M3 Portable dont reconized

March 18th, 2015, 17:31

Yet another opened drive! :-(

Re: Samsung M3 Portable dont reconized

March 18th, 2015, 17:43

I read that people used to spank/smash it to bring back to life :shock:
Open it was the only move left for me... :oops:

Re: Samsung M3 Portable dont reconized

March 18th, 2015, 20:37

nothing like a good joke :D

Well this HD was a totally different experience to me, i had a similar problem with a WD external drive months ago but it occurs after an impact.
This one was working fine until that I/O error, then zero communication with PCs, Notebooks, Mac, tried with other cable and etc...
Thanks God I did backup of major things and loose nothing really important, but its annoyng because this drive is about a year life.
I am really thinking adopting SSD or a bunch of bigsize pendrives to carry on with me instead of an external HDD with mech parts. :(

Regards,
Bruno.
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